Job Summary:
This position will develop new business, and broaden the range of existing business within Federal, State and Commercial markets. Responsible for all aspects of furniture projects – from meeting new clients, measuring offices/areas, space planning and project management once a job is awarded.
Essential Functions:
Primary POC for the SALB furniture department with furniture customers in regards to Federal, State and Commercial furniture orders.
Initiate and maintain relationships with customers and contracting officials on military bases and the local community, to include your area of responsibility.
Assist in training store managers and their employees on the furniture process to include measuring of offices/areas, GSA information and Vendor and product information.
Travel periodically, out of the San Antonio area, to assist in measurements and overseeing installations that require additional assistance and/or special attention.
Address customer concerns and complaints. Work with team members to resolve issues in a timely manner.
Make sales calls on existing customers and prospective customers to increase our sales presence and revenue in the furniture department.
Initiate customer service calls, when necessary.
Log and report all sales calls and meetings to supervisor weekly or when directed.
Communicate and coordinate activities with furniture manufacturers, installers, and lighthouse representatives when necessary.
Follow up will all necessary parties throughout the life of a project, from inception to completion.
Maintain good relationships with internal business partners such as Accounting, Purchasing, Customer Service, and Base Service Center (BSC) Operations.
Coordinate contract invoiced sales activities at local BSC stores.
Make certain the workplace offers a clean and safe environment for all employees.
Report Sales Data to corporate personnel monthly or as directed.
Assume additional responsibilities, perform additional duties, and complete special projects as assigned.
QUALIFICATIONS:
Must have high school diploma or equivalent
Three to five years experience in the furniture industry, sales and/or customer service.
Working knowledge and proficiency in Microsoft Word, Excel, and Outlook.
Working knowledge of CAD, CAP, GIZA, or any other design software is a plus.
Knowledge of GSA, BPA, TxMAS is a plus.
Effective verbal and written communication skills, including communicating and working with the disabled and military agencies.
Knowledge of military procedures and policies is a plus.
Must be able to report to workstation without assistance.
Must be able to stand for long periods of time.
Must be able to conduct repetitive motions on a daily basis.
Must be able to lift 50 lbs.
TRAINING:
Ability One
Essentially the Same policies
Inventory control
Receipt, storage and distribution of supplies, materials and equipment
Inventory procedures
Point of Sale System
Government Purchase card
Customer Service
Store Procedures
TRAVEL : Approx. 50 percent within the local area/20 percent outside the local area .
SALARY : Commensurate with experience
This job description does not imply these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operations of the Division/Department upon request by his/her supervisor
Please apply on our website at www.salighthouse.org/jobs
SAN ANTONIO LIGHTHOUSE, A NONPROFIT ORGANIZATION, IS AN EQUAL OPPORTUNITY EMPLOYER
San Antonio Lighthouse for the Blind - 4 months ago
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