GFIMAX Sales Associate
GFI Software - Cary, NC

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Essential Duties and Responsibilities:
Sell and service accounts via phone and email. Take incoming calls from prospects responding to sales inquiries; make out-bound calls to facilitate sales. A minimum daily outbound call target of 40+ is a requirement.

Learn and maintain in-depth knowledge of GFI products and technologies, competitive products and technologies, and industry trends.

Follow up on leads and opportunities daily; contact and up sell existing customers on GFIMAX product suite.

Identify new accounts in CRM and close sales. Maintain quality contacts with key decision makers as designated to that opportunity in your pipeline.

Prepare complete and accurate reports as requested by manager

Prospect for new accounts through personal sales calls, networking, marketing research and email campaigns.

Engage in technical sales discussions with potential clients via conference call or web demonstration; leveraging Sales Engineering resources where needed. This resource requires scheduling as well as briefing the SE prior to the call. All Partner and Customer conferences are to be clearly documented in CRM.

Work to maintain high level of customer satisfaction by assisting with customer requests, complaints, and tech support escalations.

Complete other duties as assigned.

Proficiency and knowledge of MS Office, CRM, Outlook

Excellent phone/ email /customer service skills.

Strong organizational, managerial, and personal skills to successfully communicate and negotiate with internal and external customers.

Education / Experience:
Bachelor's degree preferred.

Minimum 1 year experience in sales or sales support role required with demonstrated results in the needs-based and consultative selling process preferred. Basic understanding of territory management (planning, prospecting, and closing) preferred.

Knowledge of software industry (in particular MSP market) strongly preferred

Fluent in Spanish or Portuguese strongly preferred


GFI Software - 22 months ago - save job
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