GIS Program Manager (Program Manager)
Anne Arundel County, MD - Anne Arundel County, MD

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This posting will be used to fill a full-time position located in the GIS/Research Division of the Office of Planning and Zoning. The GIS/Research Division is responsible for providing demographic, geographic, and economic information for the collection, maintenance, and analysis of County data. The Division provides Geographic Information System (GIS) services to the Department, other government agencies and the public.

The Program Manager serves as the lead GIS staff person in the Research & GIS Division in the Office of Planning and Zoning. This position coordinates the day-to-day technical functions and operation of complex computer systems; develops automation routines to capture, store, maintain and retrieve digital data; develops and manages web-based applications for Departmental purposes; manages in-house and contractual work on database maintenance and on occasion on-site supplemental personnel; troubleshoots, coordinates and resolves program operation type problems; and ensures quality control of all planning and zoning databases. This is the lead position in a section whose goal is to maintain the Consolidated Property Geodatabase and to address requests for office automation and integration with the Geographic Information System (GIS) in order to meet rising intra and inter-departmental needs and to provide enhanced customer service. This position reports directly to the Planning Administrator and is directly responsible for 3 GIS Specialists and 1 GIS Technician.


The occupational field of program management work involves directing or carrying out assignments for one or more programs; or providing staff support to a higher-level manager directing a line program or function. Responsibility for contract administration is frequently included. The programs generally relate directly to a department's/agency's mission of providing services to County residents. This field of work is distinguished from management-support functions such as personnel, budgeting or other administrative-type tasks which are designed to facilitate the activities of other employees providing direct services. The majority of contacts are with employees in the same or other departments and agencies of the County government, State and Federal agencies, non-profit and private sector organizations. The purposes of the contacts, which normally are of a cooperative nature with both parties working toward mutual goals, are for coordinating or resolving program operating problems.

An employee in this class utilizes knowledge of a wide range of program management and subject matter-program principles, techniques, functions, regulations and procedures in planning, organizing, directing and evaluating programs and/or contracts. Assignments may also require knowledge of and skill in using computer and automated office technology. The employee independently plans and carries out all aspects of program development, implementation, and evaluation advising higher-level management of program status and achievements. Completed work is reviewed in terms of a program's effectiveness in meeting stated goals and objectives. The employee adapts standard program practices and procedures to meet situations or cases not fully covered by existing guidelines, and recommends modification of current guides. Work outputs affect the social, physical, or economic well being of program participants or recipients of services. The work is primarily sedentary, performed in office environment and presents no significant hazards. Most employees in this class exercise supervisory responsibilities.

Examples of Duties and Knowledge, Skills and Abilities:

(May not include all duties performed)

Assimilates, analyzes, and disseminates information and data pertaining to issues affecting program, program recipients and the general public.

Studies local and State legislative proposals, policy, or recommendations and prepares comments or testimony to present to the County Council, courts, and legislative sub-committees of the Maryland General Assembly.

Exercises direction over lower-level professionals and other employees by assigning work, furnishing advice and instructions, and reviewing completed assignments.

Develops and administers contracts, which may include preparing requests for proposals (RFP's), advertising, reviewing bids and proposals, contract preparation and processing, contract fiscal monitoring, administration of funds, and oversight of contractor performance.

Plans and writes grant applications and manages grant-funded projects.

Maintains liaison with contractors, funding sources (e.g., State or Federal), and other government agencies to plan an design projects; reviews plans or changes and amendments to plans, and develops and implements systems for fiscal management of funds.

Initiates action to authorize, revise, continue, or discontinue assistance and services based on the results of reviews of circumstances of clients.

Analyzes, adapts, and/or implements departmental or agency operating and administrative practices and procedures related to records management, forms used, reports generated, and various other phases of program organization and administration.

Maintains contacts with individuals, families, or groups to develop up-to-date information to help them explore solutions to their problems, and/or initiate appropriate and timely action.

Facilitates or expedites recommendations and innovative strategies to address and correct County problems and issues by providing background information and data to appropriate public and private groups, and determines ways to involve the private sector and/or business community in County efforts that will be mutually beneficial.

Initiates, coordinates, or contributes to such special events as workshops, professional and press conferences, seminars, and public hearings.

Performs related duties as required.


Thorough knowledge of laws, rules, and regulations which apply to provisions and limitations of program to which assigned.

Thorough knowledge of the principles, practices or techniques of program development, implementation, management and evaluation.

Knowledge of the general principles of procurement, contract management, and personnel administration, as required.

Knowledge of Federal and/or State grant funding requirements and regulations, as required.

Skill in leading assigned employees, providing instruction, and reviewing their work.

Skill in explaining and defending ideas and positions, both orally and in writing, and in persuading individuals and groups to support assigned program activities or decisions.

Ability to conduct analytical studies and make recommendations concerning effectiveness, efficiency, and productivity of assigned program(s).

Ability to deal tactfully, effectively and equitably with people.

Ability to attend meetings or perform work at locations outside the office if necessary.

Minimum Qualifications:

Graduation from an accredited four-year college or university; and four (4) or more years of experience in a program/specialization area directly related to the assignment of the position.

Supplemental Qualifications:

Preference will be given to candidates who possess direct experience in GIS application programming in Visual Studio .NET 2010, Visual Basic, and Python; in ESRI software and products including Model Builder and ArcSDE; in web development using ASP.NET, HTML, JavaScript; in database administration in MS SQL Server 2008R2; in working with the development and maintenance of cadastral data; in managing a team of GIS specialists and technicians; in troubleshooting, coordinating or resolving program operation type problems.

Preference will also be given to those candidates with excellent oral and written communication skills and demonstrated experience in having the ability to collaborate with the Planning Administrator in the development of the work program and the coordination of projects involving multiple agencies with diverse interests and needs.