GIS Support Supervisor
AGL Resources - Atlanta, GA

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Job Summary:
The purpose of this position is to supervise a team of GIS Specialists, Technicians, Contractors and clerks tasked with the provision of geographic information system (GIS) services, land and related records data and other geospatial and data maintenance services for AGL Resources. The assets in scope comprise of over 80K miles of main and the land records associated with them, serving over 4.3 million customers in 10 states, and utilizing GIS and other asset management systems. This role provides strategic and technical direction with respect to GIS system maintenance, design, and integration. The incumbent coordinates system changes and provides technical coordination between Engineering, Operations, and other stakeholders. This role assists the manager in overseeing the company and contractor staff performing routine GIS data maintenance activities.

Functional Expertise:
• Provides technical support, direction, and supervisory oversight to the Geographical Information System

• Oversees GIS staff and contractors, develops performance goals, systems for calculating metrics and delivers performance feedback and reviews

• Provides subject matter expertise on AGLR geospatial issues (GIS and other technology strategy, process improvements, etc.)

Business Acumen:
• Participates in GIS/IT, Asset Data and Land Records projects by assisting in defining the project requirements, defining the solution, and providing subject matter expertise for the desired solution.

• Works with manager to manage contracts with staffing service providers and relationships with software vendors, negotiate maintenance contracts, and plan software release updates

• Educates key stakeholders on solutions to operational issues that can be supported by utilizing information from GIS and Asset Data

• Follows organizational and departmental policies and procedures and ensures team is in compliance.

• Builds and maintains cohesive working relationships with internal and external consumers of GIS and Asset Data to ensure constant alignment of goals

• Creates and fosters an environment that produces High Performing employees and establishes detailed professional and career development strategies for the team

Driving Results:
• Delivers on data conversion, data integration and data integrity projects to achieve desired results within budget and schedule

• Establishes and monitors performance goals and objectives for team

• Participates in staff selection, development and retention

• Performs other GIS/Administrative tasks not specifically outline here.

Education, Certifications/Licenses:
Bachelor’s in Geography/GIS, Computer Science/Information Systems, Engineering or related discipline

EIT, Professional Engineering License (PE) or GIS Professional

Masters Degree - Technical or Business or Project Management Certification

Related Work Experience:
7+ years of experience with industry-standard GIS, 5 years of which must be in utility industry

3+ years experience in handling/managing asset data and systems including GIS within a gas utility, pipeline transmission, or other energy related field

2+ years of supervisory/management experience leading GIS, asset data, or analytical departments or project teams

Experience supporting the development of IT systems and applications related to asset data, asset performance, compliance assurance, operational efficiency and/or risk modeling

PHMSA regulation knowledge and experience including 49 CFR Part 192/193/195

Experience leading large data conversion and migration projects utilizing industry-standard GIS

Specific Skills & Knowledge:
Industry Standard GIS within a utility- Expert proficiency

Proficiency with variety of GIS concepts, practices, and procedures

AutoCAD/MicroStation - Intermediate proficiency

MS Office - Intermediate proficiency

Microsoft projects - Intermediate proficiency

Microsoft Visio - Intermediate proficiency

Relational database management systems - Intermediate proficiency

Application development - Basic experience

SDLC - Basic experience

Financial Accounting - Intermediate Experience

Crystal Reports or other Reporting Tools - Basic experience

Performance Management & Development


Teamwork & Diversity



Striving for Excellence

Delegation/Empowering Others

Change Management

Problem Solving

Continuous Learning

Arc GIS 9.X and above


Miner & Miner working experience

Progressive leadership experience in a utility GIS department

System integration project experience

Large scale data conversion project experience

Working Conditions/Physical Requirements:
Works primarily in an office environment.

Minimal traveler (0 - 5%)

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

About this company
28 reviews
AGL Resources brings its resources to customers in seven states through its fleet of utilities. Its Nicor Gas unit has 2.2 million customers...