GROUP SECRETARY (OA)
Internal Revenue Service - Wilmington, NC

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DUTIES

As a Secretary, you will:
Receive telephone calls, give routine and non-routine information, answer questions and direct calls and visitors to appropriate person or office.

Receive and control mail and suspense items, routing them directly to the appropriate person or office for action.

Prepare and type a variety of correspondence, reports, forms, requisitions, requests for personnel actions and legal documents using word processor or personal computer.

Organize and maintain files, records, manuals, handbooks, and other related materials.

Maintain supervisor's calendar; schedule appointments and engagements, prepare notes regarding topics to be discussed; make travel arrangements and prepare travel vouchers.

QUALIFICATIONS

QUALIFICATIONS/ELIGIBILITY REQUIREMENTS : You must meet the following eligibility and basic qualification requirements by the closing date of this announcement.

BASIC QUALIFICATION REQUIREMENTS:GS-5 LEVEL:
One year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of specialized experience include: providing telephone and receptionist services; Maintaining records; Requisitioning office supplies; Filing material and maintaining office filing system; Receiving and controlling incoming and outgoing correspondence and reports for format, grammar, and punctuation; Writing simple or repetitive, non technical correspondence such as letters of acknowledgment; Scheduling appointments and preparing notes regarding topics to be discussed; Ability to operate a variety of office hardware and software systems and knowledge and skill applying grammar, spelling, and punctuation. OR

A Bachelor’s degree or four (4) years of education above high school in any field of study from an accredited college or university. OR

A combination of education and experience equivalent to that described above.

PROFICIENCY REQUIREMENT :
In addition to meeting experience or education requirements, applicants must be able to demonstrate the ability to type 40 words per minute. Applicants may be asked to participate in a typing/performance test, provide a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency (which may be verified at a later step in the process). Performance test results and certificates of proficiency are acceptable for 3 years.

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