GALLERY FACILITATOR-PART TIME
Date: December 2012
Reports To: Interpretation Supervisor
Works to establish The Children’s Museum of Indianapolis as the premiere organization delivering world class interpretation and presentation to visitors and families by providing the highest quality immersive and interactive experiences for children and families. Researches and performs informal interactions, tours, costumed characters, and storytelling. Assists with gallery maintenance. Works in all of the core galleries (Carousel, Scienceworks, Playscape, Power of Children, and Take Me There – Egypt), as well as Special and Traveling exhibits. Must have general knowledge of all museum spaces and in-depth knowledge of interpretation programs for designated galleries.
*Please apply by 5 p.m. on Sunday, March 3, 2013.
Provides excellent customer service. Knows and adheres to museum policies and procedures. Interacts positively with visitors and respond to questions and concerns. Resolves visitor problems quickly and tactfully. Responds to visitor needs for first aid and lost children. Remains visible and approachable in designated galleries.
Works in all of the core galleries (Carousel, Scienceworks, Playscape, Power of Children, and Take Me There – Egypt), as well as Special and Traveling exhibits. Must have general knowledge of all museum spaces and in-depth knowledge of interpretation programs for designated galleries.
Completes training in TCM standards of excellence in interpretation.
Prepares for the presentation of specifically designated interpretation programs by researching subject matter, memorizing scripts, and honing presentation techniques and skills.
Sets up and takes down sets, props, or furniture used in rehearsal and performance spaces.
Presents programs and interacts directly with visitors between 6-7 hours per day, including set up and take down of sets, props and seating; gathering audiences and conducting post performance discussion.
Participates in evaluating staff and audience response to presentations.
Maintains cleanliness of costumes and uniforms, and notify Operations Manager of larger needs.
Maintains daily audience attendance records.
Maintains personal work schedule up to date.
Attends meetings as assigned.
Attends all gallery trainings with each changing exhibit. Learns changing exhibit content, activities, scripts and facilitated programs.
Maintains a high level of content knowledge for each exhibit in order to provide high quality experiences both formally and informally.
Interacts with visitors to help them understand gallery concepts and content. Implements educational interpretive experiences in all assigned galleries to achieve the goals and objectives of the exhibit, and to help explain the main messages and exhibit concepts to visitors.
Prepares gallery spaces daily for visitors. Maintains a safe and inviting atmosphere. Greets visitors. Provides daily care and cleaning of exhibit and activities. Completes checklists and report all maintenance and safety concerns.
Other related duties as assigned.
Strong presentation skills.
High School diploma, GED equivalent or equivalent museum experience.
Experience working with children and youth in formal and informal environments.
TCM is open 6-7 days per week. Must work a flexible weekday, weekend, evening and some holiday’s schedule, including 1-2 evenings per month covering special events.
Interact with visitors and co-workers in a supportive, positive, and friendly manner.
Maintain behavior patterns acceptable to co-workers and the general museum culture.
Theater experience preferred.
Required to review log sheets, keep track of visitors and materials in gallery.
Must be able to distinguish ages of children and monitor appropriate behavior in galleries.
Must be able to view activities and exhibit components, observe gallery space, and frequently use computers.
Required to communicate extensively with the visitors, youth and staff. Must be able to hear children’s voices and assist visitors in emergency situations.
Required to manipulate activities, clean and maintain exhibit spaces. Required to manipulate and carefully handle delicate fossils and props.
Required to stand, walk and sit for extended periods, bending, kneeling, climbing and reaching. Requires ability to lift 50 pounds. Must be able to tolerate dust in the environment.
Requires problem-solving skills and rapid response time. Requires ability to handle disinfectant and various cleaning materials.