General Clerk
YRC Freight 187 reviews - Pennsylvania

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Under general supervision provide clerical and administrative support of Operations management. Compile and maintain records of business transactions and office activities of terminal, performing a variety of clerical duties and utilizing knowledge of office systems and procedures. Maintain positive customer relations in response to calls.


  • Copy data and compile records and reports. Tabulate and post data into computer system. Record orders for service.
  • Answer phones and provide customer assistance in response to inquiries. Refer to appropriate personnel as needed. May investigate customer complaints. May adjust complaints.
  • Receive, count and pay out petty cash. Prepare, issue, and send out receipts, bills, invoices, statements, and checks.
  • Maintain office supply inventory. Order and stock supplies as needed.
  • Operate office machines, such as typewriter, adding, calculating, and duplicating machines. Use mainframe computer terminal or personal computer for access to and entry of data.
  • Open and route incoming mail, answer correspondence, and prepare outgoing mail. Maintain office files.

  • Qualifications:


  • Basic computer literacy with ability to use CRT to access computer data for information retrieval or update.
  • Effective organizational and prioritization skills for managing multiple tasks with interruptions from phone calls.
  • Effective verbal, interpersonal and written communication skills for handling phone inquiries, composing correspondence, dealing with customers and assisting management.
  • Ability to type with speed and accuracy.
  • Ability to work varied shifts and days of the week. These worker characteristics are normally acquired through completion of a high school education or equivalent, courses in operating office equipment and 6 to 9 months related work experience.

  • Experience in the transportation industry.
  • YRC Worldwide is an Equal Opportunity Employer

    About this company
    187 reviews