General Manager I
Exel - Bordentown, NJ

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Complete financial, operational and leadership responsibility for a supply chain operation. Deliver against the financial plan. Provide leadership, focusing on Customer requirements, operational performance and a motivated workforce. Ensure succession planning and consistent global delivery of services and solutions through the Exel Way methodology. Partner with Development Teams to maximize opportunistic business pursuits.

Detailed Job Description

Key Accountabilities
  • Ensure Customer contract requirements are understood and utilized to meet business expectations
  • Commit to operate as an impetus for change – be proactive and creative specific to improving & optimizing changes that enhance the Customer value proposition
  • Recognize/Develop opportunities for growth
  • Demonstrate consistent awareness of the business profile as it changes and understand respective ramifications
  • Maximize the performance of the site warehouse management system to ensure:
    • Care, custody and control of Customer inventory
    • Productivity and Space utilization (efficient product placement, etc.)
    • Accuracy (to floor and Customer book)
    • Proper utilization of systems
  • Manage a safe, secure, clean and fair work environment for Associates
  • Manage and insure timely associate performance reviews, development, succession planning, on-boarding and development of the Management Team.
  • Ensure site operates to the routines outlined in the Time Allocation Matrix and SOP’s
  • Ensure company policies are communicated, administered and enforced (i.e. accounting, operational, regulatory and administrative)
  • Participate in the management, training, development of Supervisors/Managers as well as, hiring & retention of hourly and supervisory staff consistent with the site turnover objectives
  • Asset control responsibilities to ensure the Associates have required tools to achieve success against their goals
  • Maximize the performance of the site
  • Leadership, design & execution of Workshop action plans, projects and best practice sharing / implementation
  • Develop / Achieve agreed budget, revenue, profit (P&L) for site
  • Trend & Impact analysis that leads to execution of improvement action plans regarding service levels to ensure that performance metrics to meet Customer / vendor, and Exel (Balanced Scorecard) requirements
  • Take an active role in site workload planning and volume forecasting (i.e. staffing, equipment, space)
Job Requirements
  • 7+ years supply chain management experience in transportation, distribution and/or freight management
  • A degree in Logistics, Industrial Engineering, or a related operations discipline
  • 4+ years experience managing full P&L
  • A hands-on management approach that encourages change and creative problem-solving
  • Ability to work well in a fast-paced and high-intensity environment
  • Ability to interact effectively at multiple levels in support of customer relationships
  • Ability to meet strict time frames in environments with zero tolerance for failure
  • A commitment to continuous improvement in an ever-changing industry
  • Excellent communication and presentation skills and high integrity
  • Strong relationship-building skills
  • Ability to groom and grow others
  • Self-confidence (particularly with client relationships)
  • Must be willing to relocate in the future
Performance Indicators
  • Achievement of operational performance as defined by Customer contract, internal metrics and the P&L
  • Hiring and disciplinary action responsibilities consistent with policies
  • Achievement of Workshop / Project metrics: Compliance, On-Time completion, Within Budget
  • Promote and achieve compliance with Associate initiatives such as:
    • BLS (safety)

    • Development of key people (performance reviews, training, succession planning)
    • Turnover – attainment of targeted level
    • Time Allocation matrix
    • Associate opinion survey site action plans

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About this company
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Exel is the leading contract logistics provider in the Americas thanks to the hard work of 40,000 associates at more than 500 sites...