Patton Hospitality Management is looking to fill the position of General Manager for our luxurious Coconut Malorie located in Ocean City, MD. The Coconut Malorie is an 85 Key luxurious hotel with event facilities. Patton Hosptaility offers a wide range of benefits from medical, dental, vision, company paid short term disability and life insurance, voluntary life insurance and long term disability insurance, along wtih other ancillary coverages, as well as 401(k). We are now an ESOP (Employee Owned) Company! We are an Equal Opportunity Employer.
The General Manager is responsible for the overall operation and profitability of each resort through adherence to brand standards and effective leadership of all departments.
The General Manager:
Assigns duties to department heads and provides resources for each department to achieve the operations goals
Utilizes training resources and standard operating procedures to effectively lead the resort
Reviews department head/managers performances and conducts disciplinary actions as necessary
To the extent that issues cannot be handled by the department heads/managers, receives and resolves, or assist in resolving, guest complaints, and employee issues
Inspects resort for cleanliness and appearance and ensures that below standard items are promptly addressed
Prepares annual budgets consistent with the expectations set forth by the board of directors and Regional Director of Resort Operations
Reviews monthly financial statements and makes necessary operational changes to adhere to budgetary guidelines
Prepares and submits all required paperwork timely and accurately
The General Manager may also:
Provide management for any department in the absence of the department head/manager
Join local industry affiliated organizations that may be beneficial to the property or the company as a whole
Perform any other duties that may be required to ensure proper property operations or budget adherence
Review purchases made at the resort to ensure SOP adherence and budgetary guidelines are being followed
This position requires at least a High School diploma or GED. Special consideration will be given to those individuals with an industry related degree.
This position will require at least two years experience in hotel/resort operations at a property of similar size and/or quality.