General Sales Manager Charming Charlie -
Waldorf, MD
SUMMARY: Responsible for all aspects of managing a profitable retail store.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Recruiting, interviewing and hiring outstanding people.
Creating a selling environment focused on delivering a great Charming CHARLIE customer service experience, while meeting performance objectives.
Coaching and developing the team to achieve results.
Communicating, executing and managing internal and external marketing and visual merchandising initiatives to achieve Charming CHARLIE goals.
Ensure adherence to all applicable company policies and procedures by staff.
Establishing and monitoring scheduling, staffing and payroll.
Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control.
Analyzing various business reports to understand trends and opportunities.
Manage all scheduling and payroll functions to maximize sales and productivity while meeting/ exceeding company financial goals.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Personality and attitude that represent and consistently demonstrate the Charming CHARLIE 3 E’s: Energy, Enthusiasm, and Empathy.
Create and maintain an environment where Associates enjoy coming to work every day and customers love to shop.
Minimum 3 years retail management experience in a high volume / high unit, multi-million dollar fashion retail environment is required, with preferable experience in managing zone coverage and conversion of customers to purchasers.
Considerable knowledge of retail systems, HR practices, and retail operations.
Excellent communication and organizational skills.
Ability to recruit, select, and develop the best talent.
Proven track record of results.
Multi-lingual is beneficial.
High integrity required.
Keen ability to thrive in a fast paced, multi tasking environment.
Acute attention to detail- with a strong ability to prioritize and execute tasks.
Must be a US citizen.
EDUCATION and EXPERIENCE:
College degree preferred; High School diploma required
3 to 5 years of retail management experience
Charming Charlie - 9 months ago
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