A gift shop associate must maintain a high quality of
service to the guest. Must have customer service skills.
The associate will provide customer assistance by
itemizing and totaling purchases. Handles and counts
money, operates the cash register. Insures that all
retail items are stocked properly in a clean organized
manner at all times. May also perform restocking duties.
Special Qualifications, Education or Licenses:
High school education or equivalent.
1-2 years in retail/sales environment
Basic computer skills.
Regular and punctual attendance.
Ability to adhere to Peabody grooming standards.
Ability to push and/or pull a cart weighing
approximately 50 pounds, including up and down inclines.
Ability to constantly lift and move approximately 30
pounds, including setting and storing in overhead areas.
Ability to carry out all safety and emergency
procedures, (for example: fire, crowd control, inclement
weather, and bomb threats).
Ability to bend, squat, kneel, climb and reach.
Ability to stand and walk on a continuous basis.
Ability to properly maintain and properly operate
electronic equipment, (for example, calculators,
telephones, computers, printers, pallet jacks, etc.)
Ability to move freely within work area.
Ability to stand for prolonged periods of time.
Ability to work in temperature extremes.
Ability to interact with guests and other employees in a
courteous, empathetic, and discreet manner.
Ability to perform basic arithmetic, including the use
Ability to read and write effectively, including
maintaining filing systems.
Not infected by diseases transmitted through the food
supply as designated by the Public Health Services.
Ability to sustain direct contact with public; must
establish high degree of customer service, (smile, eye
contact, positive personal presentation, etc.,) and high
volume of interaction with guests and staff
Serves as a greeter for the Peabody Hotel.
Respond quickly, pleasantly and efficiently to all
Excellent interpersonal and communication skills.
Keep desk area and shop cleaned and organized.
Maintains high standard of presentation with merchandise
sold in the store at all times.
To perform other work related duties as assigned by
Peabody Little Rock - 19 months ago