Golf & Tennis Department Head (Lead)
Sport Chalet - Torrance, CA

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Sport Chalet has been a leader in the specialty sporting goods arena for over 50 years. With stores in Arizona, California, Nevada and Utah, Sport Chalet is renowned for providing a level of service that is unparalleled in the retail sporting goods industry. In an effort to support our store-level teams, we are seeking individuals with an active lifestyle to join our retail sales division. Our dynamic team strives to enhance the customer-s shopping experience, and is driven not to be the biggest, but the BEST.

As a department head, you will oversee a department within the store. You will ensure a memorable, consistent customer shopping experience by maintaining our exceptional standard of customer service. You will be responsible for overseeing a team while coaching, training, and developing your staff. You must be a highly motivated team player with an ambitious personality. You must also be friendly and outgoing, goal oriented, and driven to satisfy customers. This is a lead sales associate position within the department.

Responsibilities:
  • Directly accountable for overall sales and performance of the department
  • Heavy interaction with customers at all levels
  • Flex staff to accommodate the needs of the business
  • Demonstrate technical skills related to the department
  • Implement merchandising/sales directives to meet company guidelines
  • Execute floor moves as directed by the visual team
  • Continuously develop overall product knowledge and remain current with industry trends
  • Develop and enhance management skills while leading by example
  • Train, coach, develop, and review direct reports
  • Interview applicants and make hiring recommendations
  • Communicate with all levels of staff including management
  • Execute the day-to-day operational functions of the department
  • Work closely with visual merchandising team

Skills / Requirements A varied schedule will include day, evening, and weekend shifts.
  • Must have exceptional customer service skills
  • Prefer at least 2 years retail sales experience
  • Able to lead
  • Strong communication skills
  • Passionate about your interests
  • Organized

Sport Chalet is a drug-free, equal opportunity employer. We offer dynamic career opportunities with growth potential and generous discounts.

Sport Chalet - 13 months ago - save job - block
About this company
77 reviews
For those who play, there's Sport Chalet. The sporting goods retailer operates 50-plus stores mostly in California, but also in...