Golf & Tennis Department Head (Lead)
Sport Chalet - Torrance, CA

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Sport Chalet has been a leader in the specialty sporting goods arena for over 50 years. With stores in Arizona, California, Nevada and Utah, Sport Chalet is renowned for providing a level of service that is unparalleled in the retail sporting goods industry. In an effort to support our store-level teams, we are seeking individuals with an active lifestyle to join our retail sales division. Our dynamic team strives to enhance the customer-s shopping experience, and is driven not to be the biggest, but the BEST.

As a department head, you will oversee a department within the store. You will ensure a memorable, consistent customer shopping experience by maintaining our exceptional standard of customer service. You will be responsible for overseeing a team while coaching, training, and developing your staff. You must be a highly motivated team player with an ambitious personality. You must also be friendly and outgoing, goal oriented, and driven to satisfy customers. This is a lead sales associate position within the department.

Responsibilities:
  • Directly accountable for overall sales and performance of the department
  • Heavy interaction with customers at all levels
  • Flex staff to accommodate the needs of the business
  • Demonstrate technical skills related to the department
  • Implement merchandising/sales directives to meet company guidelines
  • Execute floor moves as directed by the visual team
  • Continuously develop overall product knowledge and remain current with industry trends
  • Develop and enhance management skills while leading by example
  • Train, coach, develop, and review direct reports
  • Interview applicants and make hiring recommendations
  • Communicate with all levels of staff including management
  • Execute the day-to-day operational functions of the department
  • Work closely with visual merchandising team

Skills / Requirements A varied schedule will include day, evening, and weekend shifts.
  • Must have exceptional customer service skills
  • Prefer at least 2 years retail sales experience
  • Able to lead
  • Strong communication skills
  • Passionate about your interests
  • Organized

Sport Chalet is a drug-free, equal opportunity employer. We offer dynamic career opportunities with growth potential and generous discounts.

About this company
129 reviews
For those who play, there's Sport Chalet. The sporting goods retailer operates 50-plus stores mostly in California, but also in...