workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Our BPO resources can expect to:
Incorporate skills which support the client
Receive ongoing training to build and extend professional, technical and management skills in all areas
Enjoy our comprehensive and generous benefits package
The
Graduated Sourcing, Senior Associate
will be responsible for Graduated Sourcing for a client account encompassing various job profiles as per the client requirements. Utilizes proven technologies and processes to successfully source and prequalify potential candidates. Involves connecting with recruiters as well as candidates for various steps of the process with utmost professionalism and customer service. May require the supervision of other Talent Locators that will include establishing performance targets and measuring and reporting successful outcomes for both teams and individuals. This position requires the successful Talent Locator to be proactive when sourcing for position and to 'pool candidates' for both current and future demand, expected or unexpected.
Key responsibilities:
Passion to deliver sourcing commitments on time and within agreed Service Levels while operating under optimal levels of productivity and capacity utilization
CV/resume sourcing: resume mining from job portals and the open marketplace as suitable for the job profile
Develops and maintains data mining approaches using advanced search techniques
Executes legally compliant job postings to internet and print sites, performing refreshes or removing as required
Understands key outcomes of sourcing activities (e.g. hires produced, effort and cost expended) and make adjustments to maximize return on investment
Keeps up to date with channel management activities and potential use of new sourcing channels (social networking sites, web 2.0 technologies, etc.)
Executes and tracks manual job postings to niche sites and print locations as required based on recruiter provided specifications
Uses any technologies (e.g. applicant tracking system (ATS), or candidate relationship management (CRM) databases or systems) or other internet based sourcing tools to conduct candidate searches and store candidates for immediate or future presentation
Expert in Boolean searches and other search techniques to create a rapidly scalable and reusable candidate pool
Trains others on the art of aggregated searches and search tool usage
HR Screening: Telephonic Interview/Screening of Candidates to collect information as per the protocol and shortlisting suitable candidates
Conveys information clearly, accurately and convincingly
Listens to and understands needs of others
Demonstrates concern for meeting changing customer needs, meet requirements in a manner that provides customer satisfaction and customer delight
Interacts with clients and candidates
Maintains candidate relationships for future or ongoing sourcing campaigns
Communicates effective either directly to candidates either holistically or through the use of client approved email templates and campaigns
Qualifications
Basic Qualifications
Bachelor degree or 4 years of professional human resources experience
Minimum 4 years of recruiting or sourcing in retail industry
Preferred Skill Requirements
Client Relationship Management(CRM)/ATS (Applicant Tracking System) - Taleo preferred or other internet based sourcing tools to conduct candidate searches and store candidates for immediate or future presentation
Knowledge of HR and talent management/recruitment
Professional Skills Requirements
Problem solving skills (Analytical skills/collaborative thinking/adaptable to change), selling skills
Customer service skills
MS Office
Excellent written and verbal communication skills
Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer
for a visa.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
