Greeter
Wildlife Conservation Society - Bronx Zoo, NY

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Position Summary
Greeters enhance a guest's visit to the Bronx Zoo by ensuring that they are well informed about the park & its features, are satisfied with the service provided and possess the best value ticket for their experience.

Responsibilities
Responsibilities include but are not limited to
Sales
' Promote other revenue generating opportunities that enhance the guest experience
' Ensure that all guests entering the park, rides & attractions possess the appropriate ticket type and/or membership with the appropriate expiration date. In some instances a collection of tickets may be required

Service
' Act as park ambassadors by seeking out guest contact to build a positive, long lasting relationship between them and WCS
' Provide superior service to guests including but not limited to, assisting with directions to various exhibits, attractions, rides and amenities, distributing information about park schedules and special events. Maintain a thorough knowledge of the park
' Facilitate entry for guests waiting to enter the park, exhibits, rides & attractions, using safety as a guide when directing pedestrian traffic
' Provide service recovery to guests who have issues or complaints. Communicate with First Aid, Security & NYPD when necessary
' Assisting the team in carrying out any additional operational duties such as but not limited to lifting, pushing, and carrying objects of moderate to heavy weight (maps, signs, snow)
' Standing or walking for long periods of time to assist with operations in a variety of weather conditions

Experience
Qualifications
' Previous experience as a Sales Associate preferred
' Strong verbal communication skills
' Proactive and outgoing nature ' work efficiently and effectively
' Ability to independently resolve issues that may arise
' Dependability and reliability

This position pays $7.25 per hour

EOE M/F/V/D

Wildlife Conservation Society - 18 months ago - save job - block
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