Group Lead, Information Technology
SDSE - Greenbelt, MD

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Position: Group Lead, Information Technology
Location: Greenbelt, MD 20771
Type: Full-Time Position

Position Overview:
SDSE is seeking a Group Lead for a position on a large contract with NASA at the Goddard Space Flight Center (GSFC) located in Greenbelt, MD. This position reports directly to the Program Director. The Group Lead provides leadership and guidance that has a direct effect on contract performance and customer satisfaction. The responsibilities and duties of this role include major contributions to ensure quality technical performance, efficient schedule control, and effective cost control. The Group Lead is also responsible for contributing to a positive working atmosphere and helps lead efforts to develop a responsive staff that produces quality performance and high productivity. The Group Lead serves as the single point-of-contact for specific GSFC customers, as well as provides subject matter expertise/guidance in regards to administration, engineering, and support of Information Technology (IT) systems, networks, software, and hardware. This is a senior level professional who is capable of independent action, but maintains a close working relationship with the Program Director to obtain advice, counsel, and decisions on escalated issues.

Task Lead Responsibilities:
Maintain regular (e.g., daily) communication with the NASA customer
Lead the preparation of Task Plans to accurately respond to customer Task Order requests in a timely fashion
Assign Task Leads to specific Task Orders, or act as Task Lead for some Task Orders
Supervise the work of Task Leads responding to the Group Lead's customers
Monitor the progress of each Task Order for the Group Lead's customers against Plan
Verify that deliverables will be both satisfactory and delivered on time
Coordinate related Task Order activity with other Group Leads
Generate monthly reports for the work supporting the Group Lead's customers
Assess performance under the Quality Control Plan
Support the response to the periodic Task Forecast
Work with the Business Manager to monitor the progress of deliverables against plan, proactively identify problems or issues, and take specific action
Plan personnel assignments that are most advantageous to the government
Prepare support requirements analyses
Authorize hiring of support personnel
Conduct performance reviews
Develop and conduct training and skill enhancement programs in selected disciplines

Specific Responsibilities related to Information Technology:
Provides senior-level support to IT tasks
Maintains expert knowledge of required compliance documentation
Recommend and implement information technology security requirements
Design, operate and maintain IT Systems
Operate and maintain networks
Develop a IT Management Plan for implementing and operating the IT on a project
Provide software development support for the transition by NASA to new accounting and information systems
Design, develop, implement and maintain systems/databases for project management and project control
Perform website development and maintenance
Designing, maintaining, and operating MIS systems
Develops program software needs (e.g., loading, updating, troubleshooting, training)
Supports the design, development, implementation, and maintenance of systems1 databases for project management and control
Developing and maintaining Web sites (hardware and software)
Developing and supporting IS security systems
Providing IS user support
Supporting the program's software development needs
Performing independent requirements analysis for existing hardware and software and establishing the hardware software approach to meet task objectives
Provide oversight/training and mentoring to senior, intermediate and junior positions
Development of messaging systems / special purpose mail servers

Minimum Qualifications
Bachelor's Degree (BS/BA) in a related field
12+ years of overall experience, applicable to the responsibilities of this position
Proven experience in regards to IT systems engineering and support; knowledge of IT activities inherent to spaceflight hardware and ground systems development preferred
3+ years interfacing directly with customers in a federal Government contracting environment and supervising professional personnel
Superior communication skills
Prior experience at NASA/GSFC desired, but not necessary

Recommended Certifications:
MCSE – Microsoft Certified Systems Engineer
CCNE – CICSO Certified Network Engineer
CCNA – CISCO Certified Network Administration

Company Profile:
SDSE is an 8(a) Veteran-Owned Small Business headquartered in the Washington DC metro area with offices nationwide and about 300 employees. SDSE is an award-winning professional services firm with a proven record of enhancing government and business operations; delivering effective, cost conscious solutions while adhering to strict standards of quality to ensure mission success. Core competencies include Management & Business Support Services, Information Technology, Administrative & Facilities Management, and Engineering Services. We deploy a responsive, flexible, and innovative approach to achieve the needs and goals of our clients and pride ourselves on the support we provide our employees to be successful.
SDSE is an equal opportunity employer (EEO)

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