Job Posting: Dec 21, 2012, 10:51:26 AM Unposting Date: Ongoing Company OverviewTogether, M&T Bank and Wilmington Trust, a part of M&T Bank Corporation, represent one of the country's leading depository and lending franchises, a premier wealth advisory firm, and the partner of choice for corporate transactions and structures. As one of strongest, most successful companies in the U.S financial services industry, M&T continues to grow, offering value to our shareholders and opportunity to qualified professionals. Join our team of over 15,000 professionals and you'll understand what drives our longstanding success: a promise of exceptional client service, a commitment to our communities, a focus on building long-term relationships, and a dedication to being the best employer you'll ever have.
Basic FunctionProvide work leadership over a clerical unit requiring highly specialized knowledge of the products, regulations, policies pertaining to the mortgage department/division, performing work of a non-routine nature and requiring independent judgment. Perform the most highly specialized clerical duties within the unit. May be responsible for process documentation/improvement, training, facilitating process innovation teams, and/or researching and resolving highly specialized and/or sensitive issues as it applies to mortgage. Essential Position ResponsibilitiesTrain staff, prioritize and delegate daily work to staff as it applies to mortgage
Monitor mortgage processing workflow and serves as a liaison between unit and management.
Research and resolve complex issues.
Performs the most highly specialized clerical duties pertaining to the mortgage department such as loan file, set-up, processing, closing, funding and shipping.
Acts as a backup during vacations, absences, etc.
Assist supervisor in developing staff objectives as well as providing input in evaluation of overall performance.
May complete any or all of the following responsibilities: -Complete and/or facilitate special projects as assigned by supervisor or manager.-Maintain databases/spreadsheets and complete daily, weekly, or monthly departmental reporting.-Document internal processes and determine methods for process improvement.-Produce departmental procedures and conduct ongoing training to assure compliance.-Facilitate process innovation teams.-Perform other projects as assigned.
Basic Minimum QualificationsHigh School Degree or GED.A minimum of four years bank related experienceExcellent verbal and written communication skillsStrong PC skills with the ability to utilize spreadsheet, word-processing, presentation, and software.Excellent customer service skills
Ideal QualificationsUnderstanding of FHA, VA and Conventional loan processingExtensive knowledge of the products, processes, regulations, and policies pertaining to assigned unitNotary public M&T is among the top 20 U.S.-based commercial bank holding companies with more than $79 billion in assets and more than 780 branches in New York, Maryland, Pennsylvania, Virginia, Delaware, New Jersey, West Virginia, Florida and Washington D.C. With more than 150 years of experience, M&T Bank is committed to be the best company our employees ever work for, the best bank customers ever do business with and the best investment our shareholders ever make.
Apply Today at www.mtb.com/careers
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer M/F/D/V. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.
M&T Bank is considered one of the country's most highly regarded regional banks. We were founded more than 150 years ago in Western New...