Group Leader
Amdocs - Richardson, TX

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Join Amdocs! Our customers are among the largest, most innovative communications companies in the world. As the market leader in customer experience systems innovation, we are always seeking top talent. Our passion for innovation, growth and providing an unmatched customer experience is sparked and sustained by hiring great people. With over 19,000 employees in more than 50 countries, we reward our employees with competitive compensation, excellent benefits, an attractive retirement plan and multiple avenues for professional and personal growth.

We look for people who are comfortable in a global, multi-cultural environment and regard change as positive aspect of their job. In addition to assessing the skills required for the specific role you have applied for, the interview process will also include opportunities for you to showcase your experience in areas such as: communications, business planning, collaboration, driving innovation, process management, client interaction and more. Grow your future with us! We are excited to talk with you about this opportunity and will contact you personally if you meet the requirements outlined for this role. Thank you and we look forward to reviewing your application.

Development Group Leader

AMDOCS Inc. – Richardson, TX

Major Responsibilities:

Coordinate overall production issues in customer management, data usage control system, and usage query modules for post-paid subscribers. Participate in requirement finalization meetings for future projects. Coordinate production support matrix management. Perform project planning, resource allocation, and risk evaluation. Provide revenue impact of production issue. Prioritize defect resolution.

Requirements : §

Master of Science in computer science or any engineering concentration and two years of telecommunications customer care, customer relationship management, and billing software development lead experience or Bachelor of Science in computer science or any engineering concentration and five years of telecommunications customer relationship and management software development. §

Must have experience with Oracle 9i/10g, Unix, SQL *Plus, Java, EJB, Eclipse, TOAD, Putty, C, C++, Java, XML, JBuilder, J2EE, Weblogic, and HP/Mercury Quality Center. §

Must have working knowledge of the post-paid and pre-paid telecom business model. §

Must have experience within the customer-facing aspect of telecom customer care software development.

Send resumes to: AMDOCS Inc.

1390 Timberlake Manor Parkway

Chesterfield, MO 63017

Ref: HR-0186

Amdocs - 24 months ago - save job
About this company
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Amdocs helps bring telecom companies and their customers together. The company is a leading supplier of customer experience software and...