Growth Markets Communication Leader
Marsh & McLennan Companies 227 reviews - New York, NY

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Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset – their people. Mercer's 20,000 employees are based in more than 40 countries. If you thrive on challenge, are passionate about ideas, love solving problems and truly enjoy connecting with people, we encourage you to explore the hundreds of job opportunities available through Mercer. Our core strengths place Mercer in a unique position to help our clients achieve the extraordinary - and extraordinary results require extraordinary people. Mercer is a wholly owned subsidiary of

Marsh & McLennan Companies

(NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital.

The Growth Markets Communications Leader will develop and execute an internal communication strategy for Mercer’s Growth Markets region. This individual is responsible for the effective delivery of all Growth Markets communications and will champion and apply communications best practices to support Growth Markets’ initiatives. This role will be a member of the Global Internal Communications team.

This individual will work closely with the Regional President, Growth Markets, and the Growth Markets Region Leadership Team. He or she will also liaise with the Market Leadership Teams, as needed.

Key Responsibilities:
Communications Strategy and Planning

Develop an overall communications strategy and manage and deliver all internal Growth Markets communications, ensuring clear and consistent messages are shared with the region through the right mix of channels and media in a timely, effective, transparent and interactive manner

Establish and implement an integrated stakeholder communications strategy to ensure the right messaging reaches the right groups in the most effective way possible

Devise and support strategies to leverage social media platforms that enable employee collaboration and engagement


Produce executive content (emails, presentations, etc.) for employee communications and events, utilizing the appropriate media to meet communication objectives

Lead communications efforts for region-wide initiatives and activities

Develop agendas and materials for the Regional President’s ongoing communications with various leadership groups

Manage projects effectively, delivering on time and utilizing the appropriate resources, anticipating risks and developing mitigation strategies

Use strong editorial and proofreading skills to review all communications

Draft Regional President’s speeches for external events, as needed

Effectiveness Assessment

Establish feedback channels and conduct ongoing assessments to ensure that communications efforts are effective and efficient and identify quality and process improvements; for example, develop surveys and liaise with leaders to develop appropriate action plans to deliver improvements in line with feedback


Identify and assess current communication practices within the region and markets; collaborate with regional and market leadership and other content owners to ensure coordinated, consistent messages going forward

Connect with regional function leaders on region-wide communications pertaining to functions

Partner with other Mercer and Marsh & McLennan Companies communicators, including Public Relations and Marketing professionals, when needed, to ensure common and complementary messaging

Work with the IT group to ensure technology supports Regional President’s communication needs


Extensive experience (8-10 years plus) at senior advisory level in global corporate environment

Ability to work at senior executive level in an influencing and advisory capacity

Demonstrated ability to quickly understand and adapt to specific style of executives, from defining and presenting topics to written and spoken style

Demonstrated success in designing, developing and delivering communication strategies and plans in a large, complex organization

Track record of effectively developing and launching new communication channels and tools

Solid business writing experience (writing, editing, proofreading) for a large corporate environment

Clear understanding of business strategy

Superior communication skills, both written and verbal

Project management abilities, including process improvement, communication of best practices, measuring and monitoring results

Skillful at conceiving and implementing exciting and innovative communications programs

Proficient at change management communications

Demonstrated knowledge and experience in using technology-based communication

Experience in managing web design and creative services a plus

Proven ability to set and deliver measureable objectives (particularly in relation to taking advantage of developments in communications technology)

Complete reliability in managing multiple priorities/projects/deadlines

Exceptional interpersonal, organizational and time management skills

Collaborative, flexible style, yet proven ability to operate independently with minimal supervision

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, pension and 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at:

. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at:




Primary Location

US-NY-New York

Marsh & McLennan Companies and its Affiliates

are equal opportunity employers

About this company
227 reviews
Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and...