ComPsych ® Corporation is the world’s largest provider of employee assistance programs (EAP) and is the pioneer and worldwide leader of fully integrated EAP, behavioral health, wellness, work-life, HR and FMLA administration services under the GuidanceResources ® brand. ComPsych provides services to more than 17,000 organizations covering more than 45 million individuals throughout the U.S. and over 100 countries. By creating “Build-to-Suit” programs, ComPsych helps employers attract and retain employees, increase employee productivity and improve overall health and well-being.
Job Summary
If you are a Therapist, Counselor, Psychologist or Clinician with exceptional language skills (English, Spanish and Portuguese) seeking an outstanding career opportunity with growth potential with an industry leader, this is the San Jose-based position for you. As a GuidanceConsultant, you will be responsible for providing telephonic guidance on issues regarding behavioral and emotional health, family, and wellness. Given the diversity of our clients, the variety of issues they face and the number of requests for assistance we receive, t his is an exceptional growth opportunity to use your clinical expertise!
Primary Responsibilities
Assess (by phone) client concerns and provide guidance through a comprehensive clinical intake assessment
Provide crisis stabilization to clients
Utilize critical thinking and problem solving skills to quickly resolve service issues to ensure customer/client satisfaction
Maintain complete and accurate documentation of cases within our clinical database
Identify appropriate resources for clients' presenting issues
Educate clients about services, eligibility and referral processes with a positive and professional approach
Job Qualifications
BA or BS in Counseling, Social Work, Psychology or related field
Strong customer service orientation
Fluent English and Spanish-- oral and written -- required
Clinical assessment experience in the following areas: mental health, chemical dependency, and crisis stabilization
Location
This position will be located in San Jose, Costa Rica.
ComPsych - 9 months ago
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