The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is. USC's Dana and David Dornsife College of Letters, Arts & Sciences, Dornsife Business Office is seeking an HD Human Resources Specialist to join its team. Job responsibilities include: Administers a large school/division's daily operation of human resource program(s), services and policies for one or more of the following: employee relations; and recruitment/hiring. Develops and initiates program(s) designed to establish and maintain effective customer service through consistent and equitable application of university policies and procedures in collaboration with the Human Resources Director. Assists Human Resources Director with development of short and long-range strategic plans to improve customer services and program(s) efficiency and effectiveness through such means as developing school/division communication vehicles, training programs, and/or web-based resources. Monitors effectiveness of programs. Assesses quality of programs with the goal of recommending modifications that will improve services. Develops new and better methods for creating employee work environments. Plans and coordinates the establishment, implementation and maintenance of reporting activities. Develops, applies and interprets internal school/division human resource policies and procedures for designated human resource program(s) and services and disseminates through communications vehicles and/or meetings. Makes modifications of internal school/division human resource program(s) policies and procedures. Administers the daily operation of employee relations programs for a large school/division. Meets with concerned parties to discuss employee complaints, work-related problems and/or issues. Conducts preliminary investigations of employment related complaints for faculty, students and/or staff in conjunction with the university's Employee Relations Office to meet university and regulatory requirements. Performs preliminary analysis and comprehensive evaluation of findings for each reported employment complaint. Performs trend analyses and evaluation of findings regarding all employee complaints, work-related problems and/or issues for school/division on a regular basis, as requested. Makes recommendations to Human Resources Director regarding the best course of action for effective internal resolution of employment related complaints, issues and problems. Coordinates programs and services in consultation with appropriate central personnel offices. Interacts with central personnel offices for collaboration purposes, advice and/or to provide school/department research and background information to facilitate administration and delivery of services. Documents all counseling and consultation sessions held with faculty, staff and/or students, supervisors, managers and administrators. Develops and maintains a personnel information system that complements the university system. Maintains school/division confidential files, as needed. Generates reports for monitoring and assisting with performing statistical and trend analyses. Maintains currency with, understands and ensures compliance with all university and school/division policies and procedures and with all federal, state and local laws related to employment law and human resources best practices. - Knowledge of Glacier system application, process, rules and regulations highly preferred.
Bachelor's degree Combined experience/education as substitute for minimum education
Minimum Field of Expertise:
Directly related human resource experience providing thorough knowledge of laws governing human resources policies and procedures. Knowledge of human resource theories, principles and practices. Knowledge of principles and processes involved in business and organizational planning, coordination and execution. Demonstrated interpersonal and communication skills.
Preferred Field of Expertise:
Human resource generalist experience in a university setting.
Special Instructions to Applicants:
Quicklink for Posting:
University of Southern California - 2 years ago
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