HIE Analyst
Northeast Georgia Health System - Gainesville, GA

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The HIE Analyst with maintain effective customer relations. Works through problem resolution process, informs appropriate sources of resolution, and contact user of resolution. Escalate problems to vendor as necessary, and currently logs and documents problems. Maintain a positive relationship with HIE participant organizations (senders or recipients of HIE data) patients, visitors, medical staff and peers creating a positive image for self and organization. Meet with HIE participant organizations to determine interoperability needs. As needed, educate participant organizations users as to HIE product functionality. Practical use of HIE interoperability messaging standards: HL7, CDA/CCR, DICOM, and “Direct.” Ability to be innovative in developing HIE solutions.

The HIE Interoperability Analyst determines risk, develops recovery plans, and coordinates schedules in order to develop new integration to and from the HIE application. This includes developing interface connections with internal and external applications used in state\public HIEs, physician practices, hospitals, nursing homes, home care, payer, etc. Some local travel required.

Healthcare application and/or HL7 experience a plus. Health Care Experience a plus. HIE experience a plus.

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Northeast Georgia Health System in Gainesville, Georgia, is a not-for-profit community health system, dedicated to improving the health and...