Responsibilities Follows HIM QC error monitoring procedures and if unable to process all errors, escalate to supervisor. Rescans or checks and corrects any index exceptions that need to be rescanned or for improved quality. Resolve discrepancies to ensure accuracy of data and information in EHR.
Assist with expediting the backlog of problematic batches. Identify and index documents into appropriate electronic folders. Review electronic images within the batch to confirm image quality, order and appropriate rotation. Review images to determine the need to delete, add or revise episodes and follow through with completion of said task.
Verify patient data integrity through the internal HIM QC processes; identifying potential or user issues and make necessary corrections and escalate when appropriate.
Actively participate in workflow projects through hands-on testing and discussion of findings. Make recommendations based on proven best practices.
Perform ongoing quality checks by sampling exported patient health information to ensure quality and patient data integrity.
Responsible for established digital interfaces to ECMS, which includes monitoring the daily failed report and re-process as needed
Trains new HIM colleagues and provides guidance and assistance to all HIM colleagues when necessary.
As an EHR specialist, share knowledge with Lahey colleagues in answering EHR related questions and provide correct resources for additional information as needed.
Supports assigned production environments; trouble-shoot technical application issues, document findings and participate in resolution.
Maintains strict adherence to the Lahey Clinic Confidentiality policy.
Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities.
Complies with all Lahey Clinic Policies.
Complies with behavioral expectations of the department and Lahey Clinic.
Maintains courteous and effective interactions with colleagues and patients.
Demonstrates an understanding of the job description, performance expectations, and competency assessment.
Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
Participates in departmental and/or interdepartmental quality improvement activities.
Participates in and successfully completes Mandatory Education.
Performs all other duties as needed or directed to meet the needs of the department. Qualifications Education: High School degree or equivalent
Licensure, Certification, Registration: None Required
Skills, Knowledge & Abilities:
Knowledge of electronic capature and retrieval systems
Strong verbal and written communication skills
Ability to perform duties with minimal supervision
Excellent customer service skills
Experience: A minimum of 1year prior office experience, utilizing computer systems. Shift DAYS About Lahey Clinic At Lahey Clinic, as one of the world's premier health care organizations, we provide superior health care leading to the best possible outcome for every patient. We exceed our patients' high expectations for service each day. We also help advance medicine through research and the education of tomorrow's health care leaders
We care for our patients with compassion and openness, unsurpassed expertise, a drive for continuous learning improvement, and with respect, caring, teamwork, excellence and commitment to doing our personal best.
Join our team and our mission of excellence by applying today! How To Apply Once you have logged into Colleague Connection, click on 'Lahey Jobs' located at the bottom of the menu list. Once you have located the desired job, click on the checkbox in the 'Select' column, and then click the 'Apply Now' button, located at the bottom of the screen. Please note you are only able to select 5 jobs at a time How To Apply Please apply directly online at http://www.lahey.org/careers. Use the Job ID number to quickly locate the appropriate job listing. Once you have located the desired job, click on the checkbox in the 'Select' column, and then click the 'Apply Now' button, located at the bottom of the screen. Please note you are only able to select 5 jobs at a time.
Lahey Colleagues please apply directly through Colleague Connection using your MR1 Login and Password.