HOUSING RETENTION SPECIALIST
The Doe Fund, Inc. - Manhattan, NY

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The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able program, whose participants clean over 160 miles of streets and sidewalk every day. With a $50 million budget, 400 staff members and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs.

The Housing Retention Specialist is responsible for connecting residents of “A Better Place”, a permanent housing program for people living with HIV/AIDS, to the appropriate supportive services geared towards their stability, working closely with residents on all issues related to maintaining housing and serving as the primary liaison to the Health Home team.

RESPONSIBILITIES:
  • Provide guidance to residents in dealing with housing-related issues and review assessments.
  • Conduct housing needs assessment and contribute to the development of residents’ individualized service plans with clearly identified short and long-term goals, including the development of independent living skills.
  • Assist residents in securing and maintaining entitlements and benefits.
  • Maintain charting documents as required.
  • Complete monthly reports and statistics on resident activities and progress.
  • Maintain regular contact with residents to monitor their status and apartment conditions.
  • Attend ongoing training to enhance the services provided to the residents.
  • Provide counseling and crisis intervention as necessary.
  • Facilitate groups and activities that promote health and independent living skills development.
  • Facilitate, assess and promote an ongoing linkage to medical and community supports and activities.
  • Monitor and assist residents in making rent and utility payments and managing their finances.
  • Provide referrals, coordinate services, and monitor residents’ follow up with referrals.
  • Collaborate with Patient Navigation program staff to ensure connections are maintained.
  • Serve as primary liaison to Health Home team and educate residents about appropriate use of services
  • Escort residents to appointments when necessary.
  • Other duties as assigned by the supervisor.
QUALIFICATIONS:
  • Bachelor’s degree in Social Work or a relevant field.
  • Ideal candidate must have working knowledge of HIV/AIDS, Substance Abuse, Mental Illness and Homelessness. In addition, candidate should be comfortable working with a diverse group of individuals.
  • Solid computer skills – Internet, Microsoft Office and charting database.
  • Strong organization, writing and communication skills.
  • Experience helping residents secure and maintain government benefits and entitlements.
  • Bilingual (English-Spanish) a plus
The Doe Fund is a fast paced, energetic, dynamic environment that employs people with strategic and innovative ideas. We offer a competitive salary with full benefits including: medical, dental, 401k, vacation, personal and sick time, etc.

The Doe Fund, Inc. - 19 months ago - save job - block
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