HP Service Manager Specialist
Design Strategy Corporation - Jersey City, NJ

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Our direct client is looking for a HP Service Manager Specialist. This individual will be solely responsible for support and performing enhancements to this client's installed environment of the product. They will provide d2d support of HPs toolset and how they interface with the clients applications as well as moves, adds and changes within the environment. Job Requirements: 3-5 years experience configuring, designing, administrating HP Software Tools (Service Manager, Asset Manager, and UCMDB) Must know how to support these tools in a Windows environment SQL database experience (someone that understands the database and can extract/query information) ITSM (conceptual understanding) SDLC - will be responsible for unit testing/system integration testing for the HP tools BA Experience - working with technology owners to gather requirements and resolve issues Great communication, analytical skills and sense of urgency Optional Requirements Executive Score Card Scripting (Perl, Shell, Bash) Reporting (Business Objects or Crystal Reports) Financial Services Experience ITIL Certification
      Required Skills:

      HP Service Manager,
      HP Asset Manager,

      Optional Skills:

      MS Based web applications,
      Network infrastructure and systems engineering,
      Network architecture,
      Network communication protocols,
      Management skills

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