HR Business Partner
Buffalo Wild Wings - Charlotte, NC

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Join a team that is all about sports, great food, family and friends. We are a Minneapolis-based, growing restaurant chain with a fast paced, high energy environment with amazing growth. To see for yourself, contact the recruiter with the instructions below.

Department: Talent Management Services (TMS)

BWW Title: TMS Business Partner

BWW Job Level : Consultant

Partner To: Eastern Region

Location: Minneapolis, MN, or Eastern Region of the US. Location nearby a major airport is required due to the travel requirements for this role.

JOB PURPOSE : The Human Resource Business Partner (Talent Management Services Business Partner) is a key business liaison that will collaborate in the design, development, and implementation of organizational effectiveness programs with restaurant Operations and the TMS Center of Excellence teams to maximize bottom line results through ongoing talent management and development strategies and programs.

  • Partner and coach Leaders (Regional Managers and Managers) and Team Members through leadership and talent strategies and change processes to build better team and restaurant results
  • Provide consultative services for talent programs such as performance management and talent review and calibrations
  • Support Leaders and Team Members as key talent services are evolved or new to the organization or other that require leveraging change management skills
  • Review business results through multiple tools such as Team Member engagement work, restaurant results, turnover, hiring and other key business tools to provide consultation to the field leaders on talent strategies and programs designed to influence and improve restaurant and region results
  • Primary TMS partners with the Operations and Franchise teams during the acquisition of franchise locations and integrating systems
  • Workforce planning in partnership with assigned customers and the Talent Acquisition team
  • Organizational Development in partnership with leadership and Organizational Training and Effectiveness (OTE)
  • Team Member and Leadership Development
  • Partner with the Team Member Relations team on escalated claims or complaints
  • Assist field recruiting team in meeting staffing volumes and deadlines in support of Buffalo Wild Wings expansion
  • Identify when to solicit subject matter experts with difficult claims
  • Planning initiatives including: helping to meet sales budgets, guest service goals, operating objectives, leveraging talent, and overall Team Member relations and Team Member Engagement
  • Partner with leadership within the Home Office, Director of Operations, Regional Managers, and Field Operations to assist in the implementation of key people strategies that have a positive impact on the business
  • Other duties upon request


  • Bachelor’s degree in Human Resources or related field
  • 7+ years of experience in a Human Resource Management role and Organizational Effectiveness responsibilities
  • Valid Driver’s License to travel between restaurants within assigned territory
  • Ability and willingness to travel up to 75%
  • Subject Matter Expert in federal and state labor and workplace laws
  • Strong knowledge of talent review, succession planning, performance management, team member engagement, coaching, and counseling
  • Strong understanding in all areas of Talent Management including employee relations, talent acquisition, benefits, compensation, payroll, systems, and organizational development
  • Excellent written and verbal communication skills
  • Skilled in time management and organization with excellent attention to detail

  • PHR or SPHR certification, GPHR
  • Graduate degree
  • Experience in multi-state, multi-unit operations in restaurant, retail, or hospitality industry
  • Experience in Canada and/or other international locations
  • Secondary language in Spanish

Buffalo Wild Wings - 2 years ago - save job - copy to clipboard
About this company
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Hot sauce fuels the flight of this restaurateur. Buffalo Wild Wings (BWW) operates a chain of more than 815 Buffalo Wild Wings Grill &...