HR Business Partner
Verizon - Franklin, TN

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Position Responsibilities

Provide HR consultation, policy interpretation, and strategic planning to all levels of client organization. Manage HR projects and program implementation for Verizon call center operations and support teams. Responsible for providing Human Resources support in the areas of ethics, compliance, EEO, compensation planning, performance management, talent management, headcount management, leadership development, staffing, absence management, employee relations, and labor relations. Ability to influence without direct authority.

Required Skills & Experience

Bachelor's Degree in related field or equivalent work experience

5+ years of proven experience in Human Resource management discipline

3+ years experience in Employee Relations

3+ years of experience in one or more of the following areas: Performance Management, Compensation, Talent Management, Labor Relations, or Project Management

Demonstrated critical thinking skills

Excellent written and verbal communication skills

Facilitation skills

Ability to manage multiple priorities and deliver on-time results

Advanced Excel and PowerPoint skills

Demonstrated experience in data analysis building & presenting solutions to executive clients

Strong teamwork and team leadership skills

Ability to maintain strict confidentiality

Strong analytical skills

Desired Skills & Experience

Previous call center support experience

Lean Six Sigma certification a plus

SPHR or PHR certification a plus

Two or more years demonstrated experience in data analysis, report generation, and creating presentations

Experience in PeopleSoft and HR systems

Previous HR Generalist experience

Ability to engage and influence all levels of clients, including senior VPs

Experience leading transformation initiatives

Visible experience in project management

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Verizon - 15 months ago - save job - block
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