HR Generalist
AAA Carolinas - Roanoke Rapids, NC

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Primary Function:

Generalist, Human Resources - Roanoke Rapids, NC

AAA Carolinas is a diverse organization with a strong presence in the automobile, travel and insurance businesses. Our headquarters is based in Charlotte, NC, and the overall organization has over 1300 employees. AAA Carolinas’ territory is North and South Carolina and has a membership exceeding 1.8 million members. We are one of the largest and fastest growing of all AAA clubs.

While based in Roanoke Rapids, North Carolina, the HR Generalist will provide support with a primary focus on employee relations, investigations, training, and coaching/counseling.

Must be extremely customer focused, team-oriented, and enthusiastic about partnering with management and employees on implementing HR strategies, which support AAA Carolinas as the "Best Place to Work".

Essential Responsibilities:
· Investigate employee and manager complaints regarding violations of company policies (e.g. sexual harassment, standards of business conduct, discrimination, etc).
· Provide expert advice, counsel, and coaching to employees and managers on all employee related issues such as, but not limited to: performance management, investigations, termination decisions, corrective action, HR and Company policies and procedures, and all employment/labor laws through programs, practices, policies, investigations and actions, etc.
· Implement and administer HR initiatives to enhance organization's strategic objectives.
· Maintain current and complete understanding of Federal and State laws including case law and regulations such as Title VII of the Civil Rights Act, FLSA, ADA, FMLA, ADEA, and state laws.
· On board and orient new managers with HR practices and system requirements.
· Assist with administering compensation practices, changes and the performance review process.
· Provide coaching and development to management and employees on HR issues and career development.
· Promote a positive employee relation environment through consistent application of open door policy, and promoting open dialogue between employees and management.
Essential Responsibilities:
· Investigate employee and manager complaints regarding violations of company policies (e.g. sexual harassment, standards of business conduct, discrimination, etc).
· Provide expert advice, counsel, and coaching to employees and managers on all employee related issues such as, but not limited to: performance management, investigations, termination decisions, corrective action, HR and Company policies and procedures, and all employment/labor laws through programs, practices, policies, investigations and actions, etc.
· Implement and administer HR initiatives to enhance organization's strategic objectives.
· Maintain current and complete understanding of Federal and State laws including case law and regulations such as Title VII of the Civil Rights Act, FLSA, ADA, FMLA, ADEA, and state laws.
· On board and orient new managers with HR practices and system requirements.
· Assist with administering compensation practices, changes and the performance review process.
· Provide coaching and development to management and employees on HR issues and career development.
· Promote a positive employee relation environment through consistent application of open door policy, and promoting open dialogue between employees and management.
Required Skills, Abilities, and Knowledge:
· 5+ years experience as a strong HR Generalist with a multi-unit/field emphasis in employee relations and organizational development or relevant equivalent business experience with an emphasis in HR.
· Outstanding service orientation; sense of urgency; high-level of personal integrity.
· Ability to work well under pressure and flexible in adapting and responding to changing situations.
· Ability to work independently, but a strong effective team player; commitment to delivering results; solutions oriented; superior organizational skills and ability to multi-task.
· Excellent written and verbal communication skills.
· Strong interpersonal and business partnering skills.
· Good judgment and decision-making skills.
· Demonstrated capability maintaining strict confidentiality with employee information.
· Proficient in Microsoft Suite: Outlook, Word, Excel, PowerPoint and Visio.
· Experience with UltiPro or similar HRIS systems.
· Bachelor’s degree in Human Resources or equivalent work experience.
· Professional Human Resources (PHR) certification preferred.
Only those applicants listing salary history will be considered.

WE WILL NOT BE USING A STAFFING AGENCY AND WILL NOT BE ACCEPTING CALLS OR RESUMES.

*LI-LS1

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As North America's largest motoring and leisure travel organization, AAA provides its more than 49 million members with travel, insurance,...