HR Generalist
SOI - Charlotte, NC

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The HR Generalist is responsible for developing and maintaining a strategic partnership with clients in order to help the client achieve compliant HR practices and programs within their organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but may not be limited to the following. 
Work closely with client owners and management to provide Human Resources consultative compliance advice on employment laws such as FLSA, FMLA, ADA, ADEA and more. 
Assist clients with employment issues such as discipline, termination, layoff, personnel records control, wage and hour concerns, compensation planning, etc. 
Assist clients with investigations to include providing advice on interviewing witnesses and working with the applicable agencies. 
Advise clients on leaves of absence rules and regulations while maintaining compliance with Federal and State leave laws. Work closely with the benefits department to determine eligibility and COBRA processing. 
Serve as the unemployment vendor liaison for unemployment claims. Forward all claims received at corporate office & provide answers to questions from vendor to respond to claims. 
Review clients’ employee policies and handbooks to ensure compliance with federal and state regulations. 
Continually educate clients on our current HR offerings (e.g. products, services, and vendors). 
Develop job descriptions and conduct wage analysis comparisons. 
Manage and maintain pertinent HR vendor relationships within scope of position (e.g. EAP Consultants, Inc., Careerbuilder, TALX, The Work Number, Global HR Research and Key Survey). 
Analyze reports and client data to identify compliance concerns and provide resolution suggestions. 
Conduct client trainings on Federal and State laws and soft skills. 
Develop and administer employee surveys for clients using the Key Survey program 
Comply with all SOI policies.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Bachelor's degree (B. A.) from four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience. PHR (Professional in Human Resources) or SPHR (Senior Professional in Human Resources) Certification. 

To perform this job successfully, an individual should have an intermediate skill level with Microsoft Word, Excel and Outlook. The individual should also demonstrate an intermediate level of internet browsing and research ability. 

Ability to read, analyze, and interpret HR journals, financial reports, and legal documents. Ability to respond to inquiries or complaints from clients, regulatory agencies, or members of the business community. Ability to write articles for publication that conform to prescribed style and format. Ability to effectively present information to top management. 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must have the ability to make recommendation to effective resolve problems or issues, by using judgment that is in consistent with standards, practices, policies, procedures, regulation or government law. 

Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold organizational values. 

Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. 

Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedules other people and their tasks; develop realistic action plans. 

Set and achieve challenging goals; seek increased responsibilities; demonstrate persistence and overcome obstacles; measure self against standard of excellence; take calculated risks to accomplish goals; volunteer readily; take independent actions and calculated risks; look for and take advantage of opportunities. 

Focus on solving conflict, not blaming; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to others' ideas and tries new things.

This position will constantly utilize the computer. This position will intermittently utilize a multi-function printer (scanning, copying, and printing), fax machines and phones.

The physical demands described here are representative of those that must met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is constantly required to sit and use hands to operate telephone, type and operate computer and mouse. The employee frequently is required to talk, hear, and bend and twist neck. The employee is occasionally required to stand, move, bend at waist, stoop, crouch, crawl, or kneel, climb and use hands to finger, handle, or feel. The employee may occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is in a typical office environment. The noise level in the work environment is usually moderate, but occasionally noisy. 
Employee may be required to travel occasionally out of town, including overnight.

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