HR Manager
Highgate Hotels, L.P. - New York, NY

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Job Description:
The Milford NYC is undergoing one of New York City’s
most amazing transformations. Upon completion this
Spring, the $140 million renovation of this iconic hotel
will offer newly designed guest rooms, a totally
renovated lobby, the hippest lounge and newest rooftop
bar in Manhattan. The hotel is designed for guests to
enjoy the AUTHENTIC New York experience throughout their
entire stay. Our 1,331 guest rooms feature a light,
bright and airy design with clean and elegant
furnishings. The room colors are inspired by the VIBRANT
colors of the NYC subway lines and accented with wall
graphics paying homage to our Times Square location.
Guests can walk through our corridors and feel as if
they are in 5-different Manhattan neighborhoods with our
life size murals. Our 25,000 square feet of retail space
will include exclusive high end shops and a variety
NYC’s best food offerings. The 5,000 square foot roof
top bar will cater to the fashionista in everyone with
indoor and outdoor space, views from tip to tip of
Manhattan at the top of the world's largest lifesytle
Be part of the transformative team and experience New
York’ most incredible journey of success. This is a once
in a lifetime opportunity to be on the team delivering
the Smart, Vibrant and Authentic NYC experience at The
The Human Resources Manager is responsible for assisting
the Director of Human Resources with a variety of Human
Resources functions. He/she is also responsible for
filling all hourly positions in a timely manner,
accurate and timely completion of paperwork, the
understanding and enforcement of company policies, and
assisting with benefits and workmen’s compensation
Fundamental Requirements
  • Administer insurance benefits, calculate billing
totals, explain benefits, assist with completion of
enrollment forms, and answer questions.
  • Compile review list and distribute to departments.
  • Compile Turnover Report, copy and distribute.
  • Enter payroll information on computer (wage
information, changes).
  • Conduct prescreening interviews.
  • Respond to unemployment claims, maintain unemployment
  • Maintain new hire, termination, transfer and promotion
  • Audit hours worked in payroll reports for eligibility
of benefits.
  • Compile wage surveys.
  • Monitor and maintain Leave of Absence log.
  • Monitor Workman’s Compensation claims, complete First
Report of Injury and Employers Report of Industrial
  • Answer questions regarding 401K Plan, vacation and
benefits (insured and noninsured).
  • Maintain complimentary room night log, process
employee requests.
  • Prepare and place recruitment advertising.
  • Process paperwork for terminating employees.
  • Maintain advertising logbook.
  • Become certified trainer in all Human Resources
training modules.
  • Ensure compliance with all HR and related Loss
Prevention SOP’s.
  • Participate in Highgate Hotel Enrichment Committee.
  • Schedule Highgate Hotel Orientation.
  • Assist in Highgate Hotel Orientation – explain
benefits, conduct tour of property.
  • Write articles and take pictures for property
  • Assist with special projects; plan employee events
(meetings, picnics, parties).
  • Coordinate Travel Reduction Program, write Travel
Reduction Plan, conduct yearly transportation survey.
  • Maintain First Aid log.
Job Requirements:Education & Experience:
  • At least 1 year of progressive Human Resources
experience in a hotel or a related industry required.
  • Previous supervisory responsibility preferred.
  • College course work in related field helpful
  • High school diploma or equivalent required.
Physical requirements:
  • Long hours sometimes required.
  • Sedentary work – Exerting up to 10 pounds of force
frequently or constantly to lift, carry, push, pull or
otherwise move objects.
General Requirements
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally
and written, with all level of employees and guests in
an attentive, friendly, courteous and service oriented
  • Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental
functions to meet deadlines.
  • Approach all encounters with guests and employees in
an attentive, friendly, courteous and service-oriented
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with
Highgate Hotel Standards, as required by scheduling,
which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and
grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations
to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify
problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including
anticipating, preventing, identifying and solving
problems as necessary.
  • Must be able to understand and evaluate complex
information, data, etc. from various sources to meet
appropriate objectives.
  • Must be able to maintain confidentiality of
  • Perform other duties as requested by management.
  • Bilingual English-Spanish Required