HR Service Center Representative
Job ID: 26196
Department: Human Resources
City: St. Paul, MN
Location: RH - Regions Hospital & Clinics
Position Type: Full-Time
Anticipated Work Schedule: Monday - Friday
Hrs/Pay Period: 80
Join our Human Resources team as a HR Service Center Representative! You will be expected to provide exceptional customer service for internal and external customers including Regions Hospital & RHSC employees and applicants. The HR Service Center Representative will greet walk-in customers to the HR Service Center as well as answer questions from customers (received via phone, in person or email) in areas of Human Resources including benefits, compensation, labor relations, leaves of absences, reward & recognition, recruitment, time and attendance and to document all inquiries according to department standards. You will assist customers in obtaining policies & procedures and HR resource tools and providing assistance to resolve specific questions or problems. in this role, you will also handle written and verbal employment verifications, licensure renewal verifications, supply and equipment ordering, reporting and other duties as assigned.
Associates Degree or equivalent college courses and job experience. Minimum of two (2) years work experience in customer service setting demonstrating strong customer service and telephone skills required.
Two (2) years experience in a Human Resources field that equipped candidate with detailed knowledge of standard HR products, services and policies/procedures preferred. Previous experience in union & non-union environment preferred. Experience can be concurrent.