HR Shared Services Representative
Pinnacle Foods Group, LLC 63 reviews - Woodcrest, NJ

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Millions of times a day in more than 85% of American households, consumers reach for Pinnacle Foods brands. We are a leading producer, marketer and distributor of high-quality branded food products, which have been trusted household names for decades. Headquartered in Parsippany, New Jersey, our business employs an average of approximately 4,300 employees. We are a leader in the shelf stable and frozen foods segments and our brands hold the #1 or #2 market position in 8 out of 12 major category segments in which they compete. Our Duncan Hines Grocery Division manages Leadership brands such as Duncan Hines® baking mixes and frostings, Vlasic® shelf-stable pickles and Mrs. Butterworth's® and Log Cabin® table syrups and Foundation brands such as Armour® canned meats, Brooks® and Nalley® chili and chili ingredients, Comstock® and Wilderness® pie and pastry fillings and Open Pit® barbecue sauces. Our Birds Eye Frozen Division manages Leadership brands such as Birds Eye®, Birds Eye Steamfresh®, C&W®, McKenzie's®, and Fresh like® vegetables, Birds Eye Voila!® complete bagged meals and Van de Kamp's® and Mrs. Paul's® seafood and Foundation brands such as Lender's® bagels, Celeste® pizza, Hungry-Man® dinners and entrées and Aunt Jemima® frozen breakfasts. Our Specialty Foods Division manages Tim's Cascade Snacks®, Hawaiian® Kettle Style Potato Chips, Erin’s® Popcorn, Snyder of Berlin® and Husman's® in addition to our food service and private label businesses. Pinnacle Foods is a Top 1000 Company ranked on Fortune Magazine’s 2011 Top 1000 companies list.

Deliver timely, accurate and professional HR, Benefits and Payroll service to all Pinnacle employees. Uses skills, knowledge and technology to assist employees by answering questions and resolving HR-related issues. Representatives will communicate with employees primarily via email and phone and will use a variety of software tools to navigate employee information, research and review policies and communicate solutions

  • Receive employee emails and calls
  • Investigate and resolve employee specific issues related to HR, Benefits and Payroll
  • Enter data into PeopleSoft (new hires, terminations, status changes, direct deposits, etc.)
  • Reset user passwords
  • Scan, categorize and store documents
  • Other general administrative duties as assigned

  • Ability to communicate appropriately with all levels of company employees
  • Ability to demonstrate learning and decision making skills
  • Ability to determine customer needs and provide appropriate solutions
  • Handle highly confidential materials and information appropriately with tact and integrity
  • Ability to speak, read and write fluently in Spanish highly desirable

  • Strong communications skills required
  • Action oriented and self-disciplined
  • Experience with Windows and Microsoft Office Suite
  • Excellent data entry skills
  • Excellent verbal and written communication
  • Excellent documentation skills
  • Familiarity with human resources information management and reporting systems, such as PeopleSoft is highly desirable
  • Effective problem solving skills
  • Strong Interpersonal skills
  • 1-2 years of Customer Service or Call Center experience
  • Experience in HR, Benefits or Payroll highly desired
  • High School Diploma or equivalent required
  • Associates Degree or higher desired
Pinnacle Foods Group is an Affirmative Action/Equal Opportunity Employer.

About this company
63 reviews
Pinnacle Foods Finance LLC (PFF) is a manufacturer, marketer and distributor of branded food products. The Company’s products and operations...