HR Shared Services Representative
Pinnacle Foods Group, LLC - Woodcrest, NJ

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Millions of times a day in more than 85% of American households, consumers reach for Pinnacle Foods brands. We are a leading producer, marketer and distributor of high-quality branded food products, which have been trusted household names for decades. Headquartered in Parsippany, New Jersey, our business employs an average of approximately 4,300 employees. We are a leader in the shelf stable and frozen foods segments and our brands hold the #1 or #2 market position in 8 out of 12 major category segments in which they compete. Our Duncan Hines Grocery Division manages Leadership brands such as Duncan Hines® baking mixes and frostings, Vlasic® shelf-stable pickles and Mrs. Butterworth's® and Log Cabin® table syrups and Foundation brands such as Armour® canned meats, Brooks® and Nalley® chili and chili ingredients, Comstock® and Wilderness® pie and pastry fillings and Open Pit® barbecue sauces. Our Birds Eye Frozen Division manages Leadership brands such as Birds Eye®, Birds Eye Steamfresh®, C&W®, McKenzie's®, and Fresh like® vegetables, Birds Eye Voila!® complete bagged meals and Van de Kamp's® and Mrs. Paul's® seafood and Foundation brands such as Lender's® bagels, Celeste® pizza, Hungry-Man® dinners and entrées and Aunt Jemima® frozen breakfasts. Our Specialty Foods Division manages Tim's Cascade Snacks®, Hawaiian® Kettle Style Potato Chips, Erin’s® Popcorn, Snyder of Berlin® and Husman's® in addition to our food service and private label businesses. Pinnacle Foods is a Top 1000 Company ranked on Fortune Magazine’s 2011 Top 1000 companies list.

SCOPE OF POSITION:
Deliver timely, accurate and professional HR, Benefits and Payroll service to all Pinnacle employees. Uses skills, knowledge and technology to assist employees by answering questions and resolving HR-related issues. Representatives will communicate with employees primarily via email and phone and will use a variety of software tools to navigate employee information, research and review policies and communicate solutions

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Receive employee emails and calls
  • Investigate and resolve employee specific issues related to HR, Benefits and Payroll
  • Enter data into PeopleSoft (new hires, terminations, status changes, direct deposits, etc.)
  • Reset user passwords
  • Scan, categorize and store documents
  • Other general administrative duties as assigned
SUPERVISORY RESPONSIBILITIES:
None

CAPABILITIES:
  • Ability to communicate appropriately with all levels of company employees
  • Ability to demonstrate learning and decision making skills
  • Ability to determine customer needs and provide appropriate solutions
  • Handle highly confidential materials and information appropriately with tact and integrity
  • Ability to speak, read and write fluently in Spanish highly desirable
SKILLS/PROFICIENCIES: .

  • Strong communications skills required
  • Action oriented and self-disciplined
  • Experience with Windows and Microsoft Office Suite
  • Excellent data entry skills
  • Excellent verbal and written communication
  • Excellent documentation skills
  • Familiarity with human resources information management and reporting systems, such as PeopleSoft is highly desirable
  • Effective problem solving skills
  • Strong Interpersonal skills
EXPERIENCE:
  • 1-2 years of Customer Service or Call Center experience
  • Experience in HR, Benefits or Payroll highly desired
EDUCATION:
  • High School Diploma or equivalent required
  • Associates Degree or higher desired
Pinnacle Foods Group is an Affirmative Action/Equal Opportunity Employer.

Monster - 13 months ago - save job - block
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