City of Carlsbad, CA - Carlsbad, CA

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RESERVE YOUR CALENDARSINTERVIEWS FOR THIS POSITION MAY BE SCHEDULED MAY 20- MY 22 AND MAY 29 - 31, 2013.The ideal candidate will possess exceptional communication skills and ability to interact with all levels of the organization. The benefits technician will have the ability to work in a fast-paced work environment where multiple priorities and a variety of details need to be managed effectively.This position requires the ability to work as part of a team and to be motivated to maintain up to date knowledge on the changing regulations in the benefits function.Under general supervision, to perform a variety of responsible technical and administrative activities to support the City employment, compensation and benefits functions; and to perform other related work as assigned. Human Resources Technician is the entry level paraprofessional class of the Human Resources series. Positions at this level perform a variety of semi-skilled and skilled administrative duties in support of the Human Resources functions. This level is distinguished from the next higher level of Human Resources Assistant which has both analytical and technical responsibilities.

Key Responsibilities:

The duties for this assignment will include assisting with the administration of benefits and compliance, answering employee benefit questions, handling benefit enrollment and coordinating leaves with payroll. In addition to other duties the position is responsible to work with vendors and carriers on escalated employee and billing issues perform audits and reconcile billings. The standard duties of the human resource technician are to support recruitment and coordinate selection activities with departments, including but not limited to: development of job announcements, preparation of test materials, proctoring and grading examinations, determining test criteria and screening methods, establishing eligibility lists and coordinating final selection of candidates.

Conduct a variety of recruitment activities, including but not limited to: attending career fairs, screening applicants for basic compliance with position requirements; scheduling interviews for examinations and final selection; maintaining records of test scores; preparing correspondence regarding recruitment processes; placing advertisements in media; verifying employment references; conducting follow-up pre-employment processing, such as, scheduling physicals, fingerprinting, identification card photos, etc.

Process salary and benefit changes and initiate changes in status for payroll; perform data input of personnel transactions in the automated Human Resources/Payroll Information System database.

Assume administrative responsibilities in a variety of employment programs, such as new employee orientation, temporary agency placements, training and employee development activities.

Process a variety of employment forms, reports and records in areas such as, unemployment benefits, health enrollment forms and changes, drivers’ license status, etc.

Conduct salary and benefit surveys; respond to inquiries about standard policies and practices; provide general employment information to both internal and external clients.

Verify employment of City employees to the public in accordance with related policies and procedures.

Maintain personnel files and records.

Maintain and distribute current employee information, policy and procedure information and other communications.

Perform other duties as assigned or requested.


To perform a job in this classification, an individual must be able to perform the essential duties as generally described in the specification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties in a specific job. The requirements listed below are representative of the knowledge, skill and/or ability required.This particular assignment requires specific knowledge of FMLA, Worker's Compensation, HIPPA and ERISA.

Knowledge of:

Human resource policies, practices, and procedures.

Modern office methods and standard office equipment, including computer use.

Human Resource Information Systems and other database or record keeping systems.

Appropriate software applications, such as, word processing, spreadsheet or database management.

Ability to:

Demonstrate excellent customer service.

Perform difficult technical and administrative work involving the use of independent judgment, initiative and accuracy.

Exercise discretion and judgment in resolving problems.

Learn and apply federal, state, local laws and regulations affecting human resource administration and management.

Understand and apply City of Carlsbad municipal codes, policies, procedures, practices, and memoranda of understanding with bargaining units.

Conduct surveys and other research and prepare reports.

Understand and carry out oral and written directions.

Establish and maintain filing systems.

Operate computer systems and software applications used during the course of work.

Organize work and meet deadlines.

Work independently.

Develop and maintain effective working relationships.

Communicate effectively in written and oral form.

Experience & Education:

Any combination equivalent to the experience and education that could likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Equivalent to the completion of the twelfth grade, supplemented by specialized training in the clerical occupational field, and three years of progressively responsible clerical, technical or administrative experience, including one year of responsible experience involving the human resource function. It is highly desirable to have 2-3 years working in benefits administration.