Service Technician is responsible for servicing, troubleshooting, and repairing residential HVAC systems.Role and Responsibilities Identifies, analyzes, diagnose, and repairs HVAC systems in customers home Performs preventative maintenance and proactive repairs when needed. Represents company by serving as a direct company contact Provides repair vs. replacement options Responds to calls in a timely manner Provides sales leads to Sales Lead Coordinator Achieves annual and monthly sales goals Determines parts to order for repairs in a timely manner Complete paperwork for each job, including daily time, job status and duration Records parts, materials, labor and other cost data per job and return unused resources to warehouse Beware of safety precautions and follow safety guidelines Job Requirements 3-5 years of HVAC experience Experience with Microsoft Office (excel, word, and outlook etc) Basic computer knowledge Excellent customer service skills Able to develop sales action plans Managing multiple tasks at one time Professional appearance Excellent verbal and written communication skills Able to problem solve Good Organizational skills Flexibility to work overtime / weekends as required Ability to climb and descend ladders while carrying up to 30 lbs Ability to lift up to 75 lbs Ability to maneuver in confined spaces i.e. crawlspaces, attics, etc. High School Diploma or GED required Completes all mandatory paperwork in a timely manner Reports to job assignment and work in a timely manner Positive Attitude Great work ethic Texas TDLR , required Valid Drivers License, required Secondary Qualifications EPA Certification or NATE certification preferred (or if required by State) Bilingual in English and Spanish
Candidates must be able to pass the following pre-employment requirements: Background Check Drug Test MVR Driving Record Check Provide 2 Employer References Benefits Excellent 401 K Program Medical Insurance Dental and Vision Insurance Vacation Holiday Pay Please consider employment with Airtron Heating and Air Conditioning a Direct Energy Company.