HVACR Technician
North Texas Tollway Authority - Plano, TX

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This position installs, trouble-shoots and repairs all NTTA HVAC and refrigeration equipment to customer expectations and agency standards. This is accomplished by having the experience and technical background required to perform these tasks with minimal outside assistance. Professional level interpersonal communication skills are required for this position along with the ability to explain HVAC and refrigeration equipment failures and operations to non-skilled personnel. Other duties include performing inspections and preventative maintenance, maintaining records, meeting with contractors, assisting mechanical technicians and providing assistance during severe weather events.


Maintains and repairs a variety of HVACR equipment contained within numerous NTTA buildings and facilities. Systems include: Chillers, geo-thermal, air handlers, rooftop units, split systems, package units, heat pumps, window units, forced air systems, boilers and gas furnaces. (Not an all inclusive list) Requires response to emergency call-outs.

Read and understand control diagrams and schematics used in trouble-shooting HVACR equipment.

Maintains a large number of small package units serving equipment enclosures.

Performs heating and air conditioning maintenance by completing preventive maintenance, such as washing coils and replacing filters.

Completes requests for service by using hand and power tools, assembling and disassembling objects and equipment, utilizes meters and test equipment to determine the nature and location of problems, then makes repairs as quickly and as efficiently as possible.

Install, trouble-shoot, repair, run piping and braze. Perform routine maintenance and using knowledge of refrigerants and ability to repair ice machines, water fountains and refrigerators.

Performs installations of HVACR systems on small internal NTTA projects. (Includes sizing and installing units and specifying and installing ducting.)

Reviews construction drawings for new projects to insure correctness of design.

Preserves the appearance and safety of buildings. Interacts with customers, and repairs equipment owned by the agency. Reports issues involving the operation of vehicles and equipment, inspects and reports equipment defects by reading instruments and gauges, maintains supply inventories, identifies and reports trends, ensures all information is complete and accurate.

Works closely with others departments and team members, prioritizing and scheduling work. Assists with training. Reviews policies and procedures. Completes tasks and work orders in detail.


Formal Education

Work requires the ability to perform a specific skilled trade requiring knowledge of a technical nature that may be obtained with two to three years of advanced study or training past the high school equivalency. Junior college, vocational, business and technical or correspondence schools are likely sources. Appropriate certification was awarded upon satisfactory completion of advanced study or training.


Over five years up to and including seven years. TDLR A/C licensing required.


Work requires the occasional direction of helpers, assistants, seasonal employees, interns, or temporary employees.

Human Collaboration Skills

Work requires regular interaction involving exchange and receipt of information.

Freedom to Act

Receives Direction: The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed upon completion.

Technical Skills

Advanced: Work requires the application of technical skills appropriate to the work requests and environment of the organization.

Budget Responsibility



Basic - Ability to recognize meaning of common two- or three-syllable words. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.


Basic - Ability to perform the four basic arithmetic operations. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.


Basic - Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.

Certification &
Other Requirements

Possess a current TDLR A/C Class A Contractor License endorsed with both environmental air conditioning and commercial refrigeration and process cooling. A valid Texas driver's license. Must be able to obtain a Texas Class B Commercial Drivers License within 6 months of hire date.

About this company
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The North Texas Tollway Authority (NTTA) operates a toll system consisting of about 90 miles of roadway. Facilities include the Dallas North...