Head Cashier
Lowe's - Franklin, WI

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The Head Cashier must be mobile; managing the front end activities by proactively visiting Customer Service, Returns Desk, Front Line Registers, Commercial Registers, Lawn and Garden Registers, Vestibules and parking areas; providing direction and support to associates; helping to ensure we deliver WOW Customer Service at all times. The primary location for the Head Cashier is behind the registers where they are positioned to proactively assist in potential Code 3 and Code 50 customer assistance while maintaining visibility of the exit doors for security and loss prevention issues. The Head Cashier is also required to respond to all customer and employee generated EAS alarm activations per the LLC training guidelines, greet and acknowledge customers in a friendly, professional manner and provide quick responsive service to maximize the customer's shopping experience. Coach cashiers in providing great customer service. Responsible for all other duties as assigned.

Job Summary

Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures. Understand and respond appropriately to basic customer and employee inquiries. Read, write and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need). Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them. Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, key cutting, panel saw, paint mixing computer, blind cutting, fork lifts, pallet jacks, electric lifts, etc). Satisfactorily complete all Lowe's training requirements (including annual Hazardous Material, Forklift. Ability to interpret price tag and UPC information. Ability to process merchandise information through store computer system, POS register system and complete all required paperwork according to policy. Develop and plan activities to ensure proper completion in a timely manner. Accomplish work through the effective management of employees.

Lowe's - 13 months ago - save job - block
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No longer a low-profile company, Lowe's Companies has evolved from a regional hardware store operator into a nationwide chain of home...