The purpose of this position is to the ensure safety of customers in and around swimming pool areas. This is accomplished by overseeing the activities of lifeguards, conducting lifeguard training, visually scanning swimming pool areas, identifying distressed swimmers or customers, performing in-water rescues and assists as necessary, completing CPR when appropriate and providing first aid care to customers. Other duties may include providing customer service support, maintaining swimming pools and equipment, managing swimming pool chemicals, assisting with locker room and bathroom maintenance and interfacing with other City employees and citizens. This position provides direction to other employees
- Ensures the safety of customers at City aquatic facilities by visually scanning all areas of the aquatic facility, determining whether customers are in distress, performing in-water rescues and assists when necessary, providing first aid to customers when appropriate and completing CPR for rescued customers when necessary.
- Provides lifeguard training by completing in-service sessions as scheduled, illustrating safe procedures for completing in-water rescues, teaching lifeguards according to Red Cross policies and procedures and evaluating lifeguards on skill assessments.
- Oversees lifeguard activities by determining which swimming pool locations are best suited for observing pool areas, assigning lifeguards to a designated location, calculating work and down time for each lifeguard, relieving lifeguards for breaks, ensuring that lifeguards remain alert, responding to employee concerns and inquiries and providing assistance when appropriate or requested.
- Provides customer service support by offering assistance to customers, responding to customer inquiries, addressing customer concerns or problems, educating customers on facility rules and procedures and directing customers to appropriate persons and areas.
- Manages swimming pool chemicals by checking swimming pool chemicals regularly, retrieving chemicals from storage, determining which chemicals need to be added or replenished, adding the appropriate chemicals to maintain safe swimming conditions and ensuring swimming pool equipment is operating correctly.
- Ensures the sanitization of aquatic facilities by disinfecting bathrooms with the appropriate cleaners, sweeping and mopping floors, picking up debris from patron areas, gathering lost items, ensuring appropriate chemicals are added to swimming pool water and providing assistance to lifeguards when necessary.
Formal Education / Knowledge
Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
Under and including one year of relevant experience.
Certification and Other Requirements
American Red Cross Lifeguard Certification and American Red Cross Lifeguard Instructor Certification
Basic - Ability to recognize meaning of common two- or three-syllable words. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.
Basic - Ability to perform the four basic arithmetic operations. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.
Basic - Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.
Receives directions: The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results with some discretion when making selections among a few, easily identifiable choices. Assignment is reviewed upon completion.
Supervisory / Organizational Control
Work requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instructing, and scheduling work.
Work involves choices of action within limits set by standard practices and procedures. Professional judgment is required to apply the proper course of action.
Interpersonal / Human Relations Skills
Discussion Frequent: From 21% to 50% of work time.