Head of Global Payments
Airbnb - San Francisco, CA

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We are looking for a Head of Global Payments to support Airbnb’s goals through a range of leadership, consulting, analytic, and vendor management functions. The position is responsible for the development of long term Payments and Billing strategies that will include further expansion into international markets. In this role you would also establish roadmaps for the evolution of existing product to support growth and profitability through implementation of strategic and tactical initiatives.

Create and manage best-in-class payment/billing strategies that maximize sales/revenue opportunities

Review, analyze, assess and approve options and proposals regarding strategy initiatives and projects and make decisions and/or authoritative recommendations to the Executive Team regarding their impact, effectiveness, feasibility and alignment to overall business strategies.

Partner with appropriate internal/external partners and stakeholders in determining such recommendations.

Partner with Technology teams on the Business Payments, Billing, and Fraud/Risk Strategy.

Ensure organizational risk and opportunities are identified and raised for consideration in the analysis, assessment and formulation of strategic projects and initiatives.

Communicate project objectives to all impacted technical and non-technical internal teams.

Manage Payment Card Industry (PCI) compliance initiatives from a business perspective.

Manage vendor relationships with payment processors.

Work with the teams to support product risk, compliance and audit standards ensuring a pristine control environment.

Job Requirements:
Masters Degree / or Technical Equivalent.

10-15+ years experience in global fraud, operational & credit risk experience.

Detailed technical understanding of the international landscape from an e-commerce perspective.

A track record of overseeing delivery of technology based solutions in the cyber/digital enabled environment.

Ability to work closely and build trust with senior management.

Knowledge of AML, KYC, PSD, PCI, OFAC, MTL compliance and equivalents in all relevant markets

Exceptional organization and process management ability.

Ability to identify fraudulent activity in a scalable and automated way along with knowledge of the vendors in this realm.

High level of personal integrity, interest in payments as evidenced by related work experience, proven dedication to excellence, leadership qualities and a flexible, creative, innovative personality.

Interest and aptitude to understand and improve processes, platforms and products.

Ability to work in a fast-paced environment.

Strong critical thinking, analytical and problem solving skills.

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