Health & Human Services Agency Deputy Br...
Shasta County - Redding, CA

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Oral Examination is Tentatively Scheduled for the Week of March 18, 2013

Responses to Supplemental Questions Required

ABOUT THE POSITION

This position is responsible to the Health and Human Services Agency (HHSA) Branch Director, Adult Services, for conducting and overseeing administrative and/or programmatic functions. These functions include representing the Branch when necessary at the County Board of Supervisors meetings or associated State Department meetings; performing direct supervision functions; serving as a key member on the Agency's senior leadership team; and performing related work as required. This position may act on behalf of the Branch Director as necessary to assure that all County, State, and Federal requirements are met.

The HHSA encompasses programs and services typically assigned in departments of mental or behavioral health, public health, and social or human services. This is an unrepresented senior management class with responsibility for oversight of one branch within the HHSA. There are a total of 5 branches within the HHSA: Adult Services (adult mental health, alcohol and drug services, in home supportive services (IHSS), public guardian, adult protective services, and public authority); Business and Support Services (fiscal, contracts, human resources, information technology, facilities, and quality assurance/compliance); Children's Services (child welfare, children's mental health and alcohol and drug services); Public Health (communicable and chronic disease prevention, laboratory, community wellness, injury and suicide prevention, etc.); and Regional Services (eligibility services for CalFresh, Medi-Cal, County Medical Services Program, CalWORKs, WIC (Women, Infants and Children), perinatal substance abuse, general assistance, and employment services for disabled adults). The current vacancy is within the Adult Services Branch, but future vacancies within other areas of the agency may be filled from this recruitment process.

EXAMPLES OF ESSENTIAL DUTIES:
Duties are generally described by the following, however, responsibilities may overlap or shift, as incumbents work as a team along with the HHSA Director, Branch Directors and other Deputy Branch Directors in effectively supporting the HHSA operations and administration.

  • Assists in the planning, organization, coordination, and direction of the operations or program activities of a branch of the HHSA as directed by a Branch Director or the HHSA Director, federal requirements and state regulations or policy. Assists in establishing HHSA or Branch policy, procedures, goals, and objectives.
  • Provides leadership in the development of the Branch and/or the HHSA's annual budget for submission to the County Executive Officer and the Board of Supervisors; presents budget requests to the Branch Director with accompanying justification; monitors expenditures and revenues; serves as a resource to the Branch Director and other senior managers in preparing expenditure and revenue projections, forecasts, and other financial planning reports; and assists in the development and submission of funding or other applications for programs and services, including innovative and best practice approaches to program delivery.
  • Identifies problems, determines analytical approach, obtains information, conducts analyses, and makes recommendations that are aligned with the HHSA's goals and objectives and applicable federal and state laws, regulations, and rules.
  • Directs the maintenance of a wide variety of records in accordance with applicable policies and procedures, rules, regulations, and laws.
  • Reviews and evaluates changes in policies and procedures, rules, regulations, and laws applicable to the operational, program, or mandated functions of the Branch. Oversees the implementation of the Branch or the HHSA policy or practice changes to conform. Maintains effective standards of operation and practice.
  • Assists in the implementation of information technology, including hardware, software, and systems including those designed for behavioral health, public health, and social services programs, or supports the integration of information technology into Branch programs. May oversee the development and operation of web sites and on-line application portals, data processing, billing and patient registration systems with the support of information technology or other staff.
  • Supervises the development of a wide variety of financial, statistical, client outcomes, and related reports, as well as correspondence. Makes and implements recommendations for efficiencies or improvements to services based on data and analysis. Supervises or prepares statistical and transmittal reports to the Board and others on caseloads or other factors affecting Branch or Agency programs and outcomes.
  • Acts on behalf of the HHSA Branch Director(s) in establishing, facilitating and maintaining positive working relationships with representatives of federal, state, local agencies and community groups and organizations; coordinates with interagency and interdepartmental programs and systems; confers with representatives of other agencies on matters related to the implementation of new programs, coordination of services offered and solving interagency relationship problems; cooperates with appropriate State Departments to ensure the HHSA program goals are being met; provides leadership to developing community interest and understanding of needs of the people and in planning the ways these needs can be met; makes recommendations to increase access to services for hard-to-reach populations; and supports community relations efforts within the Agency.
  • Selects, trains and motivates staff; plans, assigns, supervises, reviews, and evaluates Branch managers and other staff as assigned; disciplines staff as appropriate; delegates administrative, technical, and supervisory responsibility as appropriate. Obtains staff support in implementing HHSA goals and objectives.
  • May negotiate or develop new contracts and contract renewals with funding agencies, sub-contracting agencies, physicians, and others as appropriate. Monitors contract provisions and ensures timely renewal or cancellation, as well as contractor performance.
  • Acts as a HHSA Branch Director on an as-needed basis. May serve as a program advisor for the Branch Director to whom assigned, and report to the Branch Director pending policy issues. As necessary, serves as a designee to the California State Association of Counties affiliated organization(s) that represent HHSA or Branch programs; and represents the Branch to the Shasta County Board of Supervisors, related County advisory boards, appropriate California State Departments, County departments, and community agencies as needed. Coordinates program activities with those of other HHSA Branches and County departments as needed.
  • May assist in the oversight of the HHSA personnel and payroll record maintenance in accordance with applicable laws, rules, and regulations, or oversee the HHSA's quality assurance and continuous quality improvement efforts; work with County Personnel to develop personnel policies, standards of performance, and promotes staff development and succession planning efforts; ensures all staff licenses are current or ensures personnel are appropriately trained and oriented to agency responsibilities and individual duties.
TYPICAL QUALIFICATIONS:
Any combination of education and experience sufficient to directly demonstrate possession and application of the following:

Knowledge of:
  • Principles and practices of public administration, organizational planning, management, and economic and procedural analysis;
  • Principles and practices of budget development, fiscal management, cost accounting, grants management, public agency funding and administration, financial planning and forecasting;
  • Applicable federal, state, and local law, rules and regulations affecting alcohol and drug, mental health, public health, and social services programs, including third party insurance and billing practices and regulations;
  • Methods and procedures for developing and evaluating program quality and effectiveness; computer applications relating to statistical analysis, patient/client records, or outcomes, database systems, billing and/or other financial records;
  • Socio-economic backgrounds, human behavioral problems and the need for and functions of public and mental health, drug and alcohol or social service programs and current health/sociological trends and their impact on public services, and the need for appropriate planning and utilization of resources;
  • Principles of social work, public and behavioral health including group work, primary prevention, population health, and community organization;
  • Principles and practices of supervision and human resource management; and
  • Interpersonal communications, collaboration, and team building practices, and conflict resolution with both internal and external partners, peers, colleagues, and employees.
Ability to:
  • Analyze complex and sensitive administrative, budgetary, operational, economic, political and organizational problems, evaluating alternatives and reaching sound conclusions;
  • Collect, evaluate, and interpret a variety of information and data, either in statistical or narrative form;
  • Develop, organize, coordinate, and implement varied projects; prepare clear and concise reports, correspondence and other written materials;
  • Plan, organize, direct and coordinate payroll and administrative support functions as assigned; select, train, supervise, and evaluate the work of a diverse subordinate support staff; provide for staff training and development, as well as succession planning;
  • Interpret and apply laws, rules, regulations, codes, and policies; clearly communicate and/or train others in the interpretation or application;
  • Make effective public presentations to convey conclusions and recommendations to the Board of Supervisors, County Executive Officer, other government bodies, local agencies and organizations, and the media; maintain accurate hardcopy and electronic records and files;
  • Establish and maintain effective working relationships with peers, subordinates, and internal and external customers; coordinate multiple projects and meet critical deadlines; and
  • Handle very stressful, complex situations; and work independently and as part of a team to provide input, make recommendations for proposed solutions, and take action as directed on a variety of agency issues and situations.
The employment standards (qualifications) for this position are typically attained with any combination of the following education and experience:
Four years of progressively responsible management and supervisory experience in a public or non-profit agency, which included program planning and evaluation, fiscal management, human resource management, and policy and procedure development in either a mental health, drug/alcohol, public health, or social services program; AND education equivalent to graduation, bachelors level, from an accredited college or university with major course work in health administration, public administration, business administration, social work, nursing, or a closely related field. A Master's Degree in public administration, health administration, public health, business, social work, or a closely related field is preferred.

In addition to the more generalized employment standards, specific assignments within a HHSA Branch may require specialized knowledge and/or experience sufficient to provide leadership to that role. For example, additional relevant knowledge and ability may include:
  • Evidence-based approaches to mental health or substance abuse care, bio-psychosocial rehabilitation, recovery and community treatment; current developments in the field of mental health or substance abuse treatment and administration; general provisions of the Short-Doyle Act, the State Mental Health Plan contract, federal parity laws, and the freedom of choice waiver; Medi-Cal Specialty Mental Health and/or Medicare rules and regulations; general health care administration and management; cost reporting and other financial provisions of contracts and State and Federal Medicaid and Medicare requirements, effectively work with mental health consumers and their family members, other advocacy organizations and the general public.
  • Communicable disease control, including sexually transmitted diseases and tuberculosis; maternal and child health services, vital statistics, immunization services, public health nursing, epidemiology and biostatistics, community health assessment and planning, and community outreach and development; primary prevention and population based approaches to health outcome improvement; enforcement of federal, state and local public health and sanitation laws, well child care and specialized care needs of high-risk children.
  • Social work, rehabilitation, employment and training, eligibility services for health insurance, food and/or cash aid programs, public guardian services, adult and child protection, emerging and demonstrated best practice and outcome improvements for child welfare and foster care systems, Blue Ribbon Commission efforts, fair hearings and quality control; low-income in-home care services, and disability advocacy.
Compliance with applicable qualifications mandated by statute or regulation for a particular assignment is required.

REQUIRED SUPPLEMENTAL QUESTIONS
Responses to these questions must be submitted with a completed application.

We are looking for candidates with significant progressively responsible supervisory and management experience as noted in the Employment Standards section on the previous pages. Previous experience serving in a position(s) of leadership for multiple services and programs is strongly desired. A Master's degree is also highly preferred.

Provide a detailed explanation of the following, including years of experience and organization names:

1. Please describe your progressively responsible management and supervisory experience in a public or non-profit agency, which included program planning and evaluation, fiscal management, human resource management, and policy and procedure development in a mental health, public health, drug/alcohol, or social services setting. Please include the number of person's supervised, and any particular challenges you may have experienced in areas of staffing, budget, and/or program service needs, etc.
2. Good customer service and community relationships are a primary focus of the HHSA. Describe how you would promote service delivery that allows for optimum/efficient access, meets the needs of our community, and provides quality customer relations. Please describe strategies and/or interventions that would foster this culture within the HHSA.
3. The HHSA maintains a strong focus on improving efficiencies and organizing services that are responsive to those in need. We are working on this by promoting and improving our system to be increasingly integrated in service delivery to shared populations. As a Deputy Branch Director within HHSA Adult Services, how would you promote collaborative work across programs in order to promote and/or improve integration of services?

OTHER CONSIDERATIONS

  • All new employees are required to have their paycheck directly deposited to a bank account.
  • Some positions may require a valid California driver's license and acceptable driving record according to County policy.
  • Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
  • All individuals offered employment with Shasta County must pass a pre-employment physical examination that includes drug and alcohol testing. The Shasta County Health and Human Services Agency is a smoke, alcohol, and drug free work place.
  • In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees' Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute 7% of his/her pay to this plan, or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please click here for additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County's website are for information purposes only. To the extent the provisions of the flyer or the County's website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.

APPLICATION AND SELECTION PROCEDURES:
Shasta County Personnel will accept applications and responses to the supplemental questions until 5:00 p.m., on February 22, 2013. A cover letter and/or resume will be accepted in addition to the application form but will not serve as a substitute for a completed application. Incomplete applications will not be processed. It is not acceptable to complete the application with statements such as, "See/Refer to Resume," or "See Attached." Closing date postmarks or faxes will NOT be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.

Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.

Applicants are encouraged to apply on-line at http://agency.governmentjobs.com/shasta/default.cfm or submit an application to the Shasta County Personnel office.

Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.

SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Shasta County Personnel
1450 Court Street, Room 348
Redding, CA 96001-1676
(530) 225-5515

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