Health Educator
CalOptima - Orange, CA

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Work collaboratively with Pharmacy and Case Management departments to provide education, counseling and support for CalOptima members to increase adherence to medications. Responsible for developing, implementing and evaluating medication-related health education interventions in a managed care setting.

Position Responsibilities
  • Research and develop educational materials for CalOptima members on medication adherence and other health-related topics.
  • Make outbound calls to educate members about the importance of medication adherence and medication therapy management.
  • Provide feedback, verbally and in writing to licensed professional staff regarding member needs to promote medication adherence and medication therapy management.
  • Promote medication therapy management services and coordinate scheduling between members and licensed professional staff.
  • Develop culturally and linguistically appropriate handouts and teaching aids to enhance instruction.
  • Review literature and other educational media for advancements and research in the health care field.
  • Other projects and duties as assigned.
Required Skills
  • Communicate in a clear, concise manner.
  • Communicate effectively, both verbally and in writing, with individuals from varying cultural and ethnic backgrounds.
  • Determine appropriate patient follow-up and overall education plan.
  • Coordinate health education services to meet member needs.
  • Establish and maintain effective interpersonal relationships with all levels of staff, other programs, agencies, and the general public.
  • Effectively utilize computer and appropriate software and interact as needed with CalOptima Information Systems.
Required Experience

Experience & Education
  • 2-3 years health education experience, preferably in a managed care environment.
  • Bachelor’s degree in Health Science or closely related field required.
  • Master’s in Public Health or Health Science preferred.
  • Certified Health Education Specialist (CHES) is desirable.
Knowledge of:
  • Principles of health education: planning, implementation and evaluation of health education programs.
  • Principles of motivational interviewing/client-centered counseling.
  • Principles and practices of healthy living, wellness and prevention.
  • Principles of learning and presentation styles.
  • Appropriate techniques to serve social and ethnic groups.
  • Principles of managed health care service delivery.

CalOptima - 17 months ago - save job - block
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