Under the supervision of the Nurse Executive, SCN and Charge Nurse or designee, assists in the planning, organizing, implementing and evaluating the activities occurring in the Nursing Station, OB and Emergency Room by performing clerical and receptionist duties and maintaining the physical environment of the area. Acts as a public relations agent for the hospital at all times. Must be aware at all times of activities in the above mentioned areas.
High School diploma or equivalent. 1 year clerical or secretarial experience in a health care setting. Must demonstrate good organizational skills as well as proficient grammar, punctuation and spelling. Commitment to work evening hours, weekends, holidays and summer. Ability to deal with all members of the public in a patient, courteous and tactful manner. Must be able to interact with the public appropriately when in stressful situations. Ability to work without constant supervision and to initiate work on projects which need to be done accurately and efficiently. CPR "heart saver" course certification. Ability to use computers: Able to use RPMS system to enter admissions, discharges, acuity levels, daily reports, Medetech information, medevac and patient travel into computer system as necessary. Typing speed of 30-40 words per minute. Able to pull charts, open new charts and make blue stamp cards when Medical Records and Registration Departments are not available.
Transcribes and transmits doctor's orders to appropriate areas under supervision of a registered nurse regarding scheduling patient's activities and tests. Able to enter into computer requested Radiology exams, ultrasound, lab tests, etc.
Performs clerical functions for physicians within the Unit Coordinator's sphere of responsibility.
Answers telephone, radios, fax machine and alarm panels quickly. Takes messages and communicates messages to the appropriate departments or persons.
Knowledge of all maintenance panels and alarms located at Inpatient including the Isolation Room panel/alarm and the Infant Abduction System.
Prepares and keeps current census sheets, TPR sheets, dietary requisitions, in-coming faxes and other forms, and delivers them to proper departments as necessary.
Performs clerical duties related to the admission and discharge of patients. Makes follow-up appointments for patients as requested by physician. Makes air transportation arrangements for discharged patients including ground transportation., if Social Services is not available.
Orders supplies and equipment; receives and places items in their proper storage areas for Inpatient, OB and Emergency Room.
Compiles new charts, maintains currents charts and enters patient information on the chart and Kardex. Able to fill out appropriate lab slips for lab tests ordered by physician and deliver to the Lab Department.
Assists in orientation of new staff to duties of the unit. This includes registered nurses, medical staff and other Health Unit Coordinators.
Able to use the computer, ability to use and coordinate patient information into the RPMS system for entering admissions, discharges, acuity levels, daily reports and enters all patient names, diets and restrictions in to the Master Diet Report for the Dietary Department on a meal time basis. Keeps a daily log on all boarders up-stairs and in the MCH boarding house. Communicates with Security Department on patient boarders coming in after hours.
Assists in typing memos and reports as deemed necessary.
Completes and delivers work orders for equipment needing repair at Inpatient, OB and Emergency Room.
Makes all arrangements for patient travel and medevacs including the 32 villages, MCH, cancer patients and Specialty Clinics. Maintains TR and log book and enters all patient and medevac travel into the computer on a weekly basis. Completes Medicaid travel for all departments as needed, coordinates plane and pilot arrangements, ensures completeness of a copy of patient records, assists in contacting medevac escorts, arranges ground transportation and works closely with receiving facility and ground transportation of receiving facility. Assists patients to find alternative avenues of travel when patients do not meet BBAHC criteria.
Cares for the patient and the patient's family's needs. Obtaining special foods/diets and comfort s supplies as needed.
Routinely receives and transfers emergency medical call to the appropriate individuals.
Receives telephone messages for physicians, the message often must be completed in depth due to the complexity and confidential nature of the call.
Provides coverage for Social Services when Social Services not available. The coverage will be limited to services this person is trained for.
Team leader for the Medetech Program. Implementation, staff training and daily up-dates to ensure accuracy in the system.