Help Desk Analyst I
AAA Auto Club Enterprises - Costa Mesa, CA

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The Road to Success Starts Here!

The Automobile Club of Southern California is seeking career-minded individuals for our Help Desk Analyst I opportunity in Costa Mesa, CA. The Help desk Analyst position is a Call Center Analyst for “internal” IS Help Desk, providing problem resolution, problem notification and problem escalation for general IS-related problems and issues. Analysts may also be assigned to participate in projects impacting the business or projects geared.
Qualifications
Successful candidates have the following qualifications:

  • Minimum 1+ years of IS experience with the support of desktops, servers and other infrastructure related hardware and software.
  • Experience in high-volume call center environment is preferred.
  • Good communication and customer service skills a must.
  • Industry certifications not required but preferred.
  • High School Degree required.
  • Experience using HP Service Center or other problem logging tool preferred.

Job : Information Systems
Primary Location : California-Costa Mesa (CA)

Schedule : Full-time

AAA Auto Club Enterprises - 16 months ago - save job - block
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About this company
Joining AAA means a level of career opportunity that reaches far beyond what you might think. Our broad range of products and services...