Help Desk Analyst
Valcom - Niles, IL

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  • Niles, IL
PC Connection (www.pcconnection.com) , is one of the nations largest Technology Solutions Management Companies and a full-service provider of information technology, professional services and ITSM software solutions.

We are currently looking to adda Help Desk Analyst to our team in Niles, IL due to growth.This Help Desk roleis a90-day contract to hire. For the first 90 days, the pay rate will be $14.50/hour, and after 90 days it will be $15.00/hr. To become a full time permanent Help Desk employee you must attain the A+ certification. PC Connection will pay for one test. Terrific corporate environment and many advancement opportunities!

In this role you will:
Perform standard help desk and (strong) customer service support, level I
Work with Help Desk Manager to further your Help Desk skills

Requirements:
6+ months of technical help desk experience preferred
Phone support
Troubleshooting
Good typing skills
Excellent customer service skills

Email for immediate consideration to ssyed@valcomtechnology.com