Help Desk Manager
Intelligent Decisions - Dayton, OH

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U.S. Citizenship is required. Applicants must possess an active, Federal Government Security Clearance.

About ID:
Headquartered in Ashburn, VA, Intelligent Decisions (ID), a premier systems integrator, provides a broad range of innovative, IT professional services, software, hardware and manufacturing solutions to Federal, State and Local governments and Fortune 1000 customers. Ranked on the VARBusiness 500 and CRN's Fast Growth 100, ID offers best-value pricing and helps clients meet their strategic goals and mission objectives. ID is a results oriented organization full of smart, energetic people with a passion for solving the industry's most challenging IT problems

U.S. Citizenship is required.

Applicants must possess an active, Federal Government Security Clearance.

The Help Desk is responsible for configuration management, updating procedures and guidelines, and providing assistance to new and lesser experienced personnel. The Help Desk Manager will give turnover to a government lead and will be responsible to work with the Government or designated lead, keeping them informed on all phases of monitoring and Help Desk operations.

Job Qualifications:
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Experience managing others.
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Ability to plan, direct and supervise the work of others.
·


Strong communication and training skills.
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Ability to effectively multi-task and prioritize.
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Proven analytical and problem-solving abilities.

Intelligent Decisions - 15 months ago - save job - block
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Since 1988, Intelligent Decisions (ID) has been developing innovative IT solutions to solve the most challenging requirements of our client,...