--Description--
We are currently looking for an energetic, motivated, and qualified individual to perform telephone and Tier I and II desktop support to users. Log and prioritize calls, track technician, and provide reports as required regarding compliance with Service Level Agreements (SLAs). Strong customer service and communication skills are necessary. Maintain files as required by the vendor of custom design application. Analyze, evaluate and test software and hardware problems. Perform ...
From CareerBuilder - 4 months ago
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