Proven technical ability, in addition to strong communication skills, customer service attitude, and phone skills.
The ideal person for this position will have broad technical knowledge and a logical thought process, as customers will be calling with a wide variety of questions/issues. A 'jack of all trades' will do well. Previous hands-on technical experience highly is preferred.
Must have strong communication skills and an upbeat, helpful attitude. Comfortable talking to all levels of staff ...
Dice - 2 years ago
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