Help Desk Support Services Specialist
CSSS.NET - Beltsville, MD

This job posting is no longer available on CSSS.NET. Find similar jobs: CSSS.NET jobs

Under general supervision, provides second-tier support to end users for either PC, server, or mainframe applications and hardware. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and high level of technical skill in field of expertise. Escalates more complex problems to senior level.

 ÂÂ

CSSS.NET - 22 months ago - save job - block
Recommended Jobs
Help Desk Technician
STG, Inc. - Washington, DC
STG, Inc. - 1 day ago

Service Desk Specialist - Must be Clearable (...
AppLabs - Annapolis Junction, MD
AppLabs - 7 hours ago

Help Desk Specialist
DKW Communications - Langley, VA
DKW Communications - 3 hours ago
About this company
5 reviews