Help Desk Support Technician
Compucom - Bentonville, AR

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We're seeking qualified Help Desk Techs to work for one of the country's top corporations and long established names. Contact us today to find out why CompuCom IT Workforce Solutions is the employer of choice for contractors.

OVERVIEW

  • Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documents, tracks and monitors the problem to ensure a timely resolution.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • May involve use of problem management databases and help desk system.
  • Works under immediate supervision.
QUALIFICATIONS

  • Entry level - 3 years of experience in the field or in a related area
  • Must have desktop and laptop break-fix expertise
  • Knowledge of commonly-used Tech Support concepts, practices, and procedures
  • May require an associate's degree
**CompuCom supports Employment Equity and Diversity**

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CompuCom - 20 months ago - save job - copy to clipboard
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About this company
258 reviews
Compucom Systems, Inc., together with its subsidiaries, helps companies plan, implement and manage multi-vendor, industry-standard computing...