We are seeking a qualified Help Desk Support Technician to work for one of the world's top corporations. Candidates must be able to speak Spanish, English, and Portuguese. Contact us to find out why CompuCom IT Workforce Solutions is the employer of choice for contractors!
- Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- May involve use of problem management databases and help desk system.
- Works under immediate supervision.
**CompuCom supports Employment Equity and Diversity**
- Entry level to 3 years of service desk or related experience
- Must be fluent in Portuguese, Spanish, and English
- Knowledge of commonly-used Tech Support concepts, practices, and procedures
- May require an associate's degree
CompuCom - 9 months ago
Compucom Systems, Inc., together with its subsidiaries, helps companies plan, implement and manage multi-vendor, industry-standard computing...