Help Desk Support Technician
Compucom - Dallas, TX

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We are seeking a qualified Help Desk Technician for a terrific contract opportunity. Contact us to find out why CompuCom IT Workforce Solutions is the employer of choice for contractors!

OVERVIEW
  • Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documents, tracks and monitors the problem to ensure a timely resolution.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • May involve use of problem management databases and help desk system.
  • Works under immediate supervision.
QUALIFICATIONS
  • Entry level - 3 years of experience in the field or in a related area
  • Knowledge of commonly-used Tech Support concepts, practices, and procedures
  • May require an associate's degree
**CompuCom supports Employment Equity and Diversity**

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CompuCom - 15 months ago - save job - block
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About this company
208 reviews
Compucom Systems, Inc., together with its subsidiaries, helps companies plan, implement and manage multi-vendor, industry-standard computing...